Portfolio Maintenance Manager

AvalonBay Communities · Seal Beach · $89,700–$149,500 (stated in the posting)

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Overview:

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it.

As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members’ growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.

The best people want to work here. We hope you're one of them.

The Role:

Do you have a passion for leading teams, optimizing operations, and delivering top-tier maintenance standards across multiple communities? At Vivmark Residential, we’re not just maintaining spaces—we’re cultivating exceptional living experiences. If you’re ready to take ownership of maintenance performance and team development across a diverse portfolio, the Portfolio Maintenance Manager role is your next step.

Vivmark Residential is seeking a Portfolio Maintenance Manager to oversee and manage the maintenance operations and team member performance across a portfolio of 7 communities (over 1900 units). As a key leader in the region, you’ll ensure communities operate efficiently, residents experience prompt and quality service, and on-site teams receive the guidance they need to thrive.

You Will:
Leadership, Partnership & Collaboration

• Act as a regional leader, partnering with Community Managers, Office Leadership, CapEx teams, and various departments to implement and monitor processes that improve team member and resident satisfaction.

• Collaborate on asset preservation and enhancement projects, provide input on CapEx planning, and contribute to operating budgets for development/acquisition opportunities.

• Participate in national workgroups or initiatives, represent the maintenance function, and contribute to broader organizational success.

People Management

• Lead and develop on-site Maintenance Managers and teams, providing coaching, direction, and performance feedback.

• Ensure proper staffing levels across communities and forecast resource needs based on community goals and challenges.

• Establish clear expectations and hold maintenance teams accountable for business strategy execution and company initiatives.

Financial Performance

• Prepare, manage, and monitor operating budgets for assigned communities.

• Control expenses, align financial performance with company goals, and identify cost-saving opportunities without compromising quality or resident satisfaction.

Operational Excellence

• Oversee execution of preventative maintenance programs, vendor contracts, and service provider performance.

• Conduct or supervise Life Safety Evaluations (LSEs), Mechanical Evaluations (MEs), and ensure maintenance programs are aligned with Vivmark standards.

• Ensure disaster recovery protocols and emergency response tools are in place and followed across the portfolio.

Resident Satisfaction and Quality Assurance

• Support community teams in resolving maintenance-related resident concerns quickly and effectively.

• Conduct regular community inspections to ensure safety, cleanliness, and functionality standards are consistently met.

• Address customer satisfaction data through service surveys and drive improvements based on results.

Compliance and Safety

• Ensure all operations comply with federal, state, and local regulations including fair housing, OSHA, and building codes.

• Maintain current certifications and licenses relevant to HVAC, electrical, plumbing, and other systems.

• Promote a safety-first culture across maintenance teams and ensure compliance with all Vivmark policies.

You Have:
Experience:

• 5+ years of experience in multi-family, commercial, hotel/resort, or retail property maintenance management.

• Multi-site oversight experience preferred (1000+ units).

• 5+ years of direct supervisory experience required (People Management experience).

Certifications:

• Valid driver’s license and automobile insurance.

• Certifications in HVAC, electrical, plumbing, boilers, or fire systems preferred.

• State/local certifications as required.

Required Skills:

• Strong knowledge of maintenance operations, including financial performance, staffing, and service standards.

• Experience managing third-party vendor contracts and overseeing capital projects.

• Proficiency with maintenance systems and Microsoft Office; familiarity with Corrigo, Ops Technology, and Foundation is a plus.

• Excellent communication, team leadership, and coaching skills.

• Strong organizational and problem-solving abilities.

• Ability to analyze KPIs, financial data, and implement improvements.

• Physical ability to inspect properties and perform tasks requiring walking, kneeling, and climbing as needed.

How Vivmark Supports You:

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We offer:

• A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.

Additional Info:

Vivmark Residential is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

Vivmark Residential makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

Vivmark Residential will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Applications are being accepted on an ongoing basis.

Vivmark Residential does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation.  Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

No Fees Notice & Recruitment Fraud Disclaimer:

Vivmark Residential is aware that there is recruitment fraud activity whereby scammers impersonate Vivmark Residential and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

Please note that Vivmark Residential will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  If you suspect that you are being contacted by a scammer impersonating our company, please report it immediately to our official HR Department (avalonbayhumanresources@avalonbay.com).

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