Executive Casino Host - Domestic Market

Caesars Entertainment · Danville

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Responsible for owning all aspects of strategic relationships with an assigned portfolio of VIP players. This role focuses on account development, relationship building, and delivering exceptional services both on property and through outbound contact. The Executive Casino Host is expected to cultivate long‑term, growth‑oriented relationships through a combination of in‑person engagement, phone outreach, and personalized service strategies. 

HOW YOU WILL CREATE THE EXTRAORDINARY 

  • Uphold Caesars Entertainment’s business objectives, ethics, and values in alignment with the Code of Commitment and Mission, Vision, and Values. 

  • Generate casino revenue by developing VIP accounts and maximizing existing revenue streams through database utilization and creative marketing initiatives. 

  • Build loyalty among VIP guests using effective relationship‑building, marketing, and upscale sales techniques. 

  • Maintain consistent contact with VIP players through phone calls and in‑person interactions to achieve gaming revenue goals set by management. 

  • Utilize transportation resources to support guests' needs. 

  • Participate in special events, social functions, and guest‑facing activities. 

  • Anticipate and respond to guest needs, including transportation, accommodation, and itinerary support. 

  • Coordinate with internal partners (Gaming, Hotel, Food & Beverage, etc.) to ensure seamless delivery of pre‑trip and on‑property experiences. 

  • Establish, coordinate, and lead VIP events both on and off property. 

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