IT Site Support Analyst
Chubb · Madrid
We are looking for a motivated and service-oriented IT Support Analyst to join our team. In this role, you will provide hands-on support to end users across hardware, software, applications, printing, mobile devices, and telephony, helping ensure a smooth and efficient workplace experience.
Key Responsibilities
- Provide support for PCs, laptops, phones, printers, smart devices, and digital scanners
- Troubleshoot and support internal and external applications, including Microsoft products
- Configure, build, and install hardware and software
- Maintain desktop patching and antivirus updates
- Set up meeting rooms, training rooms, and collaboration tools
- Manage help desk tickets and update systems with relevant documentation
- Support office moves, hardware refreshes, software rollouts, and desktop migrations
- Work with vendors and other IT teams to resolve issues
- Support users across EMEA when required