E-Merchandiser
Hermès · Seoul
TITLE: E-Merchandiser
REPORTS TO: Sr. Digital & CRC Manager
This is a contract-based position for 9 months (duration may vary depending on the start date).
MAJOR RESPONSIBILITIES
1. E-Store Performance Analysis
- Prepare comprehensive performance reports to assist the team in developing robust e-catalogue strategies.
Maximize sales opportunities while maintaining a healthy mix of metier across the digital platform.
2. E-Merchandising Operations
- Lead the sales strategy and performance for assigned metiers.
- Support e-store buying during Podium.
- Monitor and manage product offer KPIs and the balance of the sales mix by metier.
- Assist in developing and refining omnichannel offerings.
- Manage the Shared Stock, including product selection, stock eligibility checks, and processing order/transfer requests.
3. Product Display & Web Content Development
- Drive sales by ensuring the correct products are published on the website in accordance with commercial and communication priorities.
- Work closely with the E-Visual Merchandisers to define optimal layouts for product grids, ensuring fluid and intuitive navigation for visitors.
4. Networking & Collaboration
- Maintain close coordination with the Hermès Group Digital Department.
- Build strong partnerships with the local Retail Merchandising Team, Communication Team, and Stores to enhance the brand site’s role and support organizational needs.
5. Others
- Ad-hoc support for Digital Assistant tasks (first few months)
REQUIREMENTS & CAPABILITIES
- Experience: 5–10 years of experience in E-Merchandising is preferred; however, a diverse digital career is also valued.
- Analytical Skills: Proficiency in data analysis, including advanced Excel skills, dashboard management, and e-commerce software.
- Industry Knowledge: Strong interest in and knowledge of the luxury and fashion industries.
- Team Player: A collaborative professional with a humble spirit.
- Communication: Excellent communication and interpersonal skills.
- Quality & Motivation: Highly self-motivated and driven by quality excellence.
- Resilience: Ability to work effectively under pressure and manage multiple priorities.
- Detail-Oriented: Highly organized with exceptional attention to detail.