Manager, O2C Delivery

NOV · Kochi

Implement the operating model and maturity roadmap for the global Opportunity to Cash organization, taking the organization from start-up phase to a stable, scalable, and value-generating global capability.
Serve as the leader of the Opportunity to Cash organization and strategic partner to Business Unit, Sales, Operations, and Finance leadership, ensuring priorities, service levels, and outcomes are aligned to enterprise objectives.

The Global Delivery Leader, Opportunity to Cash is accountable for establishing, scaling, and governing NOV's Opportunity to Cash organization as a strategic capability serving NOV Business Units across quotation, order management, sales data, reporting, and related activities. The leader will implement the operating model, lead cross-functional execution, and ensure the new organization becomes a trusted, high-performing partner that improves sales effectiveness, customer experience, process quality, and business insight. As the organization expands in scope, capability, and headcount, this role will own the execution of a multi-year vision, transformation roadmap, governance cadence, talent strategy, and performance management framework. The successful candidate will operate as a senior leader with accountability for stakeholder alignment, organizational maturity, service excellence, continuous improvement, and scalable delivery across a global, multicultural environment.

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