Learn About Life Insurance Operations
Western & Southern Financial Group
Join Our Insurance Operations Team & Experience the Real Difference You Can Make
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Unlock Your Potential With a Career in Insurance Operations
- As a member of our Insurance Operations team, you will directly or indirectly support our delivery of outstanding service to our key stakeholders on a daily basis. We offer a variety of positions from entry level to client-facing positions to professional underwriters, trainers and testers to name a few! It is our commitment to place talented individuals in the best position to be successful and to provide all of our associates with development opportunities that allow them to achieve their career objectives.
- SEARCH INSURANCE OPERATIONS JOBS
A Variety of Departments Offer You Many Interesting Career Paths
- Insurance Operations encompasses a number of departments. As an Insurance Operations associate, you will provide our customers and producers with essential services needed to support policy and contract administration through every step of the process, from issue to death claim.
- Corporate Records
Maintains policy records for the various subsidiaries by scanning and indexing policy records and other documentation
Underwriting & New Business
Provides service to agents and clients in the completion and underwriting of new business, promotes the placement of business and deliver payment of commissions
Claims Administration
Provides our customers with the highest quality of service and support possible for life, health and annuity claims
Annuity Operations
Serves clients, career agents, independent agents and broker/dealers for fixed, variable and indexed annuities
Policy Services
Administers policy financial transactions and contract updates for all life and health policies
Business Quality Assurance
Provides high quality, skilled testing services for key enterprise systems and offers timely and professional support to business operations' teams
Corporate Mail Center
Processes incoming mail, internal mail delivery and outbound mail to support business operations
Document Services
Provides support in crucial forms work, correspondence updates, bulk mailings and PR content development
Print & Fulfillment
Processes and prints statements, policy documents and bills and fulfills storefront orders to support distribution partners
- Benefits of Working in Insurance Operations
- Join our collaborative team of nearly 400 professionals who support our six life insurance and annuity companies.
- Professional Development
- We will support your pursuit of professional development. Whether that’s accomplished through formal degree programs, industry exams and associated designations or a multitude of classroom and online courses, you can count on our support.
- Dynamic Growth Opportunities
- You will have the opportunity to excel across various departments within Insurance Operations or across the company.
- Meaningful Career
- The contributions of our associates in our organization positively impact our customers, producers and our company every day.
- EXPLORE ADDITIONAL BENEFITS
Have a Question for Us?
If you need assistance or have questions about your application, please reach out to us.
- CONTACT TALENT ACQUISITION
- Meet Our Senior Vice President
- “
- “While we continuously evaluate opportunities to improve our processes and technology, we fully recognize that our most valued assets are our associates. We take great pride in the talent that exists in our organization and are proud to offer you opportunities to grow your professional career within the company.””
- - Lisa Fangman - Senior Vice President
- MEET LISA FANGMAN
What Our Insurance Operations Associates Value Most in Their Jobs
“It didn’t take me long to realize that Western & Southern was a place to grow a long-term career. I could immediately see their investment in me as an asset and their commitment to helping me grow and advance my career.”
— Amy Retzsch - AVP Annuity Ops/Corp Rec¹
“I'm able to leverage an economics background to analytically solve real issues that impact financial performance and client satisfaction. I'm stretched every day to think through more efficient ways to deliver the best client experience possible, and I love it!”
- — Justin Payne - VP Process Integration¹
- Ready to Apply?
- Browse a variety of engaging insurance operations opportunities available.
- SEARCH INSURANCE OPERATIONS JOBS