Transformation Lead - with French
Société Générale · Bucharest
Responsibilities
Transformation Strategy & Roadmap Delivery- Lead end-to-end transformation initiatives across Global Business Services, Shared Services, and Operations functions.
- Translate business priorities into actionable transformation roadmaps aligned with organizational objectives.
- Identify, prioritize, and deliver strategic improvement opportunities across processes, technology, data, people, and operating models.
- Drive the execution of multi-year transformation programs, ensuring delivery of targeted business outcomes and benefits.
Process Optimization & Operational Excellence
- Conduct process diagnostics and current-state assessments to identify efficiency, quality, and compliance improvement opportunities.
- Apply process improvement methodologies such as Lean, Six Sigma, BPM, Value Stream Mapping, and Process Mining.
- Design future-state operating models and standardized processes to improve productivity, scalability, and customer experience.
- Establish baseline performance metrics and monitor improvement realization against defined targets
Business Case Development & Benefits Realization
- Build robust business cases, including cost-benefit analyses, ROI calculations, implementation scenarios, and investment recommendations.
- Quantify transformation opportunities related to automation, AI, sourcing strategies, organizational redesign, and process simplification.
- Track benefits realization and ensure expected financial and operational outcomes are achieved and sustained.
- Report transformation value delivery to senior stakeholders and governance committees.
Project & Program Management
- Manage transformation projects from initiation through implementation, stabilization, and value realization.
- Develop project plans, milestones, resource allocation strategies, risk assessments, and dependency management frameworks.
- Coordinate cross-functional workstreams across Operations, IT, Risk, Compliance, HR, Procurement, and Business Units.
- Ensure adherence to project governance, methodologies, timelines, budgets, and quality standards
Automation, Data & AI Enablement
- Identify opportunities to leverage automation, workflow solutions, analytics, and AI technologies to improve operational performance.
- Support the design and deployment of digital transformation initiatives, including GenAI-enabled solutions.
Stakeholder & Change Management
- Serve as the primary liaison between business leaders, operational teams, technology partners, and executive stakeholders.
- Facilitate workshops, governance forums, steering committees, and executive reviews.
- Drive stakeholder engagement and ensure alignment across global and regional functions.
- Develop and execute change management, communication, and training strategies to support transformation adoption.
Governance, Risk & Compliance
- Establish project governance structures, decision-making forums, and performance reporting mechanisms.
- Identify and mitigate project risks, issues, and dependencies.
- Ensure transformation initiatives comply with regulatory, risk, and internal control requirements.
- Maintain transparency through regular reporting on project health, milestones, benefits, and risks.
Capability Building & Continuous Improvement
- Promote transformation best practices, methodologies, and tools across the organization.
- Coach operational teams on continuous improvement techniques and change adoption.
- Contribute to knowledge management, transformation frameworks, and organizational capability development.
- Stay informed about industry trends, emerging technologies, and best practices in Global Business Services and business transformation.
Profile required
- 6+ years of experience as a Project Manager, Continuous Improvement Manager, Business Analyst, AI Consultant, or related role.
- Strong understanding of AI technologies such as machine learning, NLP, and automation tools.
- Relevant industry certifications – PMI, Lean Six Sigma, Agile, Scrum, etc;
- Willingness to understand KYU business: activity, regulations and standards;
- Excellent understanding of metrics and how to evaluate and measure the value of change;
- Domain expertise – proven rigorous discipline in managing projects;
- Familiar with transformation strategies and strategic change management;
- Proven ability to manage complex situations that combine strategic, financial, operational, management and technological aspects;
- Experience in working with a complex stakeholders environment.
Why join us
Here, you will find a flexible workplace and culture making this experience a real career accelerator.
- competitive compensation & remuneration, including annual performance bonus;
- preventive healthcare plan, and group health & life insurance;
- wide range of flexible benefits within a monthly budget;
- office perks, wellbeing and mental health programs;
- various social benefits and bonuses for personal or family events;
- 9-to-5 workday & flexible working environment (hybrid);
- additional paid and unpaid time off, including Sabbatical leave;
- unlimited access to various eLearning resources.
Business insight
We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.
We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.
Diversity and Inclusion
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.
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