Senior Product Manager - Application AI
SAP · Palo Alto
- We help the world run better
- At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
We are seeking a driven Senior AI Product Manager to join the Application AI team. This role offers a unique opportunity to deepen your expertise in product management within the Forward-Deployed Engineering teams, part of the Application AI Product & Engineering org.
You will engage in hands-on FDE product discovery initiatives that focus on mapping how customers work today, designing how AI will do that work tomorrow, and collaborating closely with customer SMEs and engineering teams to define functional and technical product specifications. Key objectives include building current-state and target-state processes, authoring product specs that define inputs, outputs/UI, and processing logic, informing Go/No-Go decisions that align with both business goals and user needs, and driving development of products and their ensuing roadmaps.
In this role, you will be expected to (Key Responsibilities):
- Build the As-Is workflow by shadowing real users across their systems, transactions, roles, and pain points.
- Design the To-Be workflow that shows how the AI feature changes each task.Author the Product Spec — inputs, outputs/UI, and processing logic — and score it for value and feasibility.
- Products will need to be extensible and configurable for wide consumption across customers.Influence the Go/No-Go decision and secure executive sign-off on the spec.
- Drive development of the product and its ensuing roadmap and expansion.
To succeed in this role, you should have (Minimum Qualifications):
- Over 5 years of experience managing and delivering enterprise AI solutions.
- Over 5 years of experience in enterprise-level product management and 0-to-1 delivery.
- Excellent problem-solving and definition skills, e.g., the ability to map As-Is flows across departments and systems and identify pain points and root causes.
- Strong detail and engineering orientation, e.g., following the flow from users, through the UI, through processing logic, through APIs and beyond to ensure functional and technical feasibility.
- Solid foundations in AI — agents and/or ML and/or optimization.Experience with business systems, data landscapes, and how transactions flow across them; knowledge of SAP systems (e.g., S/4, BTP, Joule) is highly preferred.
- Strong critical thinking skills to prioritize pain points and process areas to deep-dive into in a data-driven format, e.g., process mining and analytics from data extracts, mini financial models.
- Excellent collaboration and communication abilities to work with diverse customer and engineering teams.
- A strong plus: knowledge of extensibility, configurability, and polymorphism in the context of product design.
- Why Join Us:
- Build cutting-edge AI and LLM systems used across SAP’s global platform.
- Work in a high‑autonomy, trust‑based environment without unnecessary bureaucracy.
- Collaborate with some of the best engineers and product team in the industry in a fast‑paced, impact‑driven team.
- Take ownership of projects that directly influence SAP’s AI strategy and product capabilities.
This role is designed for individuals eager to expand their product management capabilities in a dynamic, technology-focused environment. It provides a platform to build leadership skills, deepen technical understanding, and contribute meaningfully to AI features that ship as part of the product roadmap.
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- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion
- SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religio