IT Project Manager

Rogers Behavioral Health · Oconomowoc

Summary:
The IT Project Manager will lead and oversee complex enterprise-wide projects within a behavioral health system, ensuring alignment with organizational goals, compliance with healthcare regulations (e.g., HIPAA), and timely, cost-effective delivery. This role manages cross-functional teams, vendors, and stakeholders to implement systems and technologies that enhance clinical workflows, patient care, and administrative operations. The ideal candidate brings deep project management expertise, a strong understanding of healthcare IT, and experience in behavioral health or mental health service environments.

Job Duties & Responsibilities:

Lead end-to-end planning, execution, monitoring, and closure of multiple IT projects, including EHR implementations/upgrades, infrastructure enhancements, data integrations, and cybersecurity initiatives.
Serve as the primary liaison between IT, clinical teams, executive leadership, vendors, and other stakeholders.
Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders and ensure alignment with business goals.
Develop detailed project plans, resource plans, budgets, and risk mitigation strategies.
Ensure compliance with healthcare regulations, including HIPAA, HITECH, and behavioral health data standards.
Track and report project status, issues, and performance metrics to leadership and stakeholders.
Manage vendor relationships, contracts, and third-party services to ensure project deliverables meet requirements and SLAs.
Facilitate user training, change management, and system adoption efforts across clinical and administrative departments.
Mentor and support junior project managers and other IT team members.
Participate in strategic planning and help assess future technology initiatives and needs.
Continuously evaluate processes and suggest improvements to project management methodologies and IT service delivery.

Additional Job Description:

Physical/Mental Demands:

Position requires walking, sitting, and standing. Lifting is moderate; must be capable of lifting a minimum of forty (40) pounds. Reaching, handling, grasping and manual dexterity are necessary to operate various equipment.
Verbal and hearing ability are required to interact with staff, consultants, patients, and family members of patients. Numerical ability is required to maintain records and operate a computer.
Tact is required to interact effectively with employees and professional staff. Logical thinking and discretion required to make decisions in initiating and implementing policies, procedures, and standards.
Must be able to read and communicate through written, verbal, and auditory skills and abilities.
Must be physically/mentally able to perform job duties as verified by a physical exam by a licensed physician, per post-employment physical.

Qualifications Requirements:

2+ years of experience in IT project management (or similar), preferably in health care, mental health, or social services environments.
Proven track record of delivering complex projects on time and within budget.
Knowledge of healthcare IT systems, including EHRs (e.g., Cerner, Epic, Netsmart, Credible, or similar behavioral health platforms).
Demonstrated understanding of regulatory compliance (HIPAA, HITECH) and privacy/security requirements in healthcare.
Experience managing vendors, contracts, and multidisciplinary teams.
Exceptional communication, leadership, and stakeholder management skills.
Experience in project management tools (e.g., MS Project, ServiceNow, Jira, Smartsheet, Asana).
PMP, PMI-ACP, or other relevant certifications preferred.

Education/Training Requirements:

Bachelor’s degree in information technology, Computer Science, Healthcare Administration, or a related field
Project Management Professional (PMP) certification strongly preferred.
Additional certifications in Agile, Scrum, or Lean Six Sigma are a plus.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

Health, dental, and vision insurance coverage for you and your family
401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

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