Summer 2027 Intern – Claims Operations

American Family Insurance · Madison · $25/hr (stated in the posting)

An internship with our company is a great opportunity to build your skillset and explore your career interests. Our summer student internship is a 10 to 14 week program that starts in mid May and ends in August. During your internship, you'll work on impactful projects that make a difference at our company, with our customers, and in our communities.

You'll also gain exposure to different areas of our business and have numerous opportunities for networking and coaching.

Interns may be eligible for a one-time hiring bonus to assist with housing costs depending upon proximity to an our company office location.

Compensation Minimum: $25.00
Compensation Maximum: $39.00

Responsibilities

Develop an understanding of our business, corporate culture and structure to support your work.
Contribute creative ideas and strategic approaches in response to changing situations.
Help drive line of business results by assisting the line of business with change management, process documentation, communication, quality auditing, data analysis, and other tasks as needed.
Help provide the root cause analysis of loss results to stakeholders and provide actionable recommendations for improvements.

Requirements

Must be in student status at an accredited 4-year college or university during the internship, graduating August 2027 or later.
Must be pursuing a Bachelors, Masters, or PhD.
Major/program must align with internship role.

Preferred Qualifications:

Experience in SQL & Google Cloud Platform
Proficient in Excel
Foundational understanding of data manipulation and reporting
Strong analytical and organizational skills
Superb interpersonal and communication skills.
Ability to multitask and quickly change focus as business needs evolve
Passionate about learning new things and taking on new challenges

Additional Information

To ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability. 
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

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