Executive - Retail Sales
Al Ghurair · United Arab Emirates
Strategic
Customer Relationship
- To fully perform in the sales process facilitating the sale of new vehicles on behalf of the brand.
- Record and manage each enquiry in dealer management system, demonstrating proactive follow up.
- To ensure the customer transaction is semless, meeting the customer expectations of experience within the timely manner.
- Understanding of key performance indicators, given from the line manager.
- Support the line manager to maximize the profitability of each sale.
Administration
- Responsibly follow the documented sales process, complying to company and legal requirements.
- Support the customer in the understanding of the process and requirements to fulfil the purchase of a new vehicle.
- Support the line manager to maintain the sales operations to the desired standards in display and presentation.
- Adhere to all HSSE standards.
Operational
- Follow the direction of the line manager during the sales process.
- Follow the guidlines and process ensuring cleared funds of cash or finance prior to vehicle release, and trade-in facility.
- Follow the gudielines of vehicle registration, in line with each Emirate requirements.
- Ability to always represent and deliver professional customer experience.
Product/ Process Improvement
- Accurately, record each customer lead and enquiry.
- Manage the dealer management system with timely follow up, with commentary.
- Comply with security process, of all monies and vehicle assets.
Al Ghurair Investment is one of the largest diversified family business groups in the Middle East, with operations in seven distinct industry sectors: foods, resources, properties, construction, energy, mobility and ventures.
With a grassroots heritage in the United Arab Emirates spanning more six decades, Al Ghurair Investment is woven into the very fabric of the nation since 1960, as a small trading business, when pearl diving and fishing were still the mainstays of the economy.
Having fostered a proud history of innovation and entrepreneurship, today we continue to build upon our long legacy, founded on a solid commitment to excellence, trust and responsibility, all guided by a single ideal: ‘Enhancing Life.’
Today, the Al Ghurair family name is synonymous with the development of the region, and we build upon our long history of innovation and entrepreneurship through our operations in six distinct sectors including food, resources, properties, construction, energy, mobility and ventures.
Headquartered in Deira, the heart of Dubai, our diversified operations span more than 20+ countries and 7 sectors across the globe, employing approximately 28,000 people.
Responsible for achieving retail vehicle sales targets, including finance, insurance, and accessory profitability. This role manages the end-to-end sales process—from enquiry to vehicle delivery—ensuring a seamless, professional customer experience in compliance with brand, legal, and HSSE standards. Key duties include proactive lead management via the dealer management system, supporting the sales manager in maximizing per-sale profitability, and maintaining operational excellence in showroom presentation and administrative processes.More jobs at Al Ghurair · Retail & Store jobs in United Arab Emirates