Operation Manager

DHL · Samut Prakan

Responsibilities

Implement operational strategies with direct impact on the objectives and on the operational results of the DC within the scope of responsibility.
Make decisions and recommendations in order to achieve operational and cost effective results, prevent delays in assigned work, and eliminate the risks of considerable expenditures of time, human resources and/or funds.

Assist superiors in maintaining and enhancing relations with the customers.
Drive and closely control DCs within the scope of responsibility to ensure that the operational teams provide smooth warehouse operations and stays within the budget
Identify and analyze operational problems in the respective DCs and develops solutions to enhance operations
Provide leadership and motivation to all staff within the scope of responsibility
Identify and supports subordinates in training and development needs and manage underperformance of subordinates

Minimum 5 years of experience in warehouse operations field especially in Retails business required
Strong experience background both in managing operation and transport in contract logistics is desirable
Experienced in managing people in various operations from middle to large scale
Customer relationship management required
Good presentation skill and ability to communicate effectively both in Thai and English
Financial and budgeting skills, experienced in P&L Management
Able to work 6 days/week required