Senior Deal Desk Analyst
Alteryx · Sydney
Meet the Moment with Alteryx
We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.
You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.
If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.
Reporting to the Manager, Deal Desk, as the Sr. Deal Desk Analyst you will support a high-paced, high-performing sales team. You will manage the Quote-to-Order cycle, with a focus on customer and business outcomes, while applying strong business and commercial acumen, problem-solving skills and creativity in driving deal structures that maximize revenue KPIs and adhere to established policies.
Establishing strong cross-functional relationships and collaboration with the Sales, Revenue Operations, Finance, Legal and Order Management teams is essential for this role.
Responsibilities:
- Serves as trusted advisor to the Sales team on quoting, contracting options, approval processes, and/or value positioning to help drive deal closure
- Manages complex, strategic deals from concept to booking – including proactive engagement with Sales, Revenue Recognition, and Legal teams on deal structure, quoting, pricing and contracting
- Demonstrate complete understanding of the Company’s revenue-related KPIs, and influence deal structures that maximize such revenue outcomes
- Assists to interpret contractual language and escalate as necessary to ensure that deals comply with legal, revenue recognition and other operational policies. Assist in drafting contract language for certain commercial deal terms
- Holds regular 1:1s with 1st Line Sales Managers in supported region to proactively identify and prioritize complex and/or strategic deals in the pipeline and help to ensure accuracy of Bookings forecast
- Delivers regular training to Sales and other Deal Desk team members on policy, process and system changes, and overall QTC best practices
- Subject matter expert on Sales Approval, Bookings, and Order Acceptance policies; ensure accuracy of Bookings metrics and resolve discrepancies as may be required
- Partners with Sales to accelerate quote cycle through operational efficiencies and on-going education
- Partners with Revenue Operations, Order Management, Revenue Recognition, Legal and Enterprise Applications teams on process/system improvement initiatives related to Quote to Cash
- Assist Manager, Deal Desk with monthly reporting, ad hoc requests, and projects as necessary
Requirements:
- Minimum 5 years demonstrated success in Deal Desk role in Enterprise Software/SaaS B2B Industry required; experience in Direct and Channel sales model highly preferred
- Experience with Salesforce CPQ or similar CPQ tool required
- Strong quantitative skills and highly proficient in Microsoft Office suite
- Experience with DocuSign CLM or similar Contract Management tool highly preferred
- Strong business acumen, analytical and problem-solving skills, and demonstrated ability to partner with upstream GTM teams and other cross-functional departments
- Highly organized, customer-focused and strong attention to detail
- Ability to multi-task and prioritize at times of high volume, schedule flexibility during End of Month and End of Quarter
- Excellent communication skills and open to feedback
- Strong understanding of revenue recognition rules, sales contracts, SOX; ability to recognize risk in deal terms and/or structure
- Strong understanding of software licensing and SaaS provisioning process
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Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.
This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.