Community Intern
Amartha · Jakarta
About Amartha
At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.
Responsibilities:
- Support community plans and the execution of online and offline programs across multiple cities
- Manage WhatsApp Communities, Channels, and Groups, including setup, member acquisition, and engagement
- Coordinate with Field Office teams to introduce programs and acquire community members
- Plan and distribute content, including WhatsApp blast captions, in collaboration with the creative team
- Respond to member inquiries, collect feedback, and coordinate complaint resolution with relevant teams
- Track community growth, digital adoption, content performance, and program effectiveness
- Travel to support community activities and coordination as needed
Requirements
- Available for 6 months period internship
- Fresh graduates or candidates who have completed their studies
- Strong communication and interpersonal skills
- Comfortable managing online communities and engaging with members
- Organized, detail-oriented, and able to handle multiple tasks
- Proactive and willing to learn in a fast-paced environment
- Available to travel outside the city on a weekly basis
- Familiarity with WhatsApp Communities, social media, or community management is a plus