Commercial Digital, AI & Sustainability Director
Amcor · AF Miami FL Corporate
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Job Description
THE MISSION
Help the business drive and accelerate a higher level of profitable topline growth by identifying, prioritizing, deploying, and scaling digital, AI-enabled, and sustainability-driven commercial capabilities that create competitive advantage, improve seller effectiveness, strengthen customer value propositions, and unlock new growth opportunities.
ROLE OVERVIEW
The Commercial Digital, AI & Sustainability Director role reports to the Vice President of Growth. The role serves as a business partner to Commercial, Marketing, Sustainability, Innovation, IT, and Business Unit leaders globally, driving the development and deployment of next-generation commercial capabilities that accelerate growth and improve commercial effectiveness.
This role leads the identification, prioritization, governance, and scaling of commercial AI, digital, and sustainability initiatives across the enterprise. The position evaluates opportunities, builds business cases, aligns stakeholders, and drives adoption of capabilities that strengthen customer engagement, improve productivity, enhance decision-making, and create measurable business impact. This leader helps ensure that digital innovation and sustainability are translated from strategic priorities into practical, scalable growth engines for the business.
WHAT YOU GET TO DO
- Lead the enterprise commercial AI and digital innovation strategy, identifying, prioritizing, and scaling capabilities that accelerate growth, improve seller effectiveness, and enhance customer engagement.
- Develop and maintain a commercial AI roadmap, evaluating use cases, defining business value, governing priorities, and coordinating deployment across commercial functions.
- Partner with business leaders, IT, and analytics teams to implement AI-enabled tools, workflows, and insights that improve productivity, forecasting, pipeline management, and decision quality.
- Drive adoption of digital commercial capabilities by establishing governance, success metrics, training approaches, and change management plans that maximize business impact.
- Identify and evaluate emerging digital trends, technologies, and commercial innovations, translating external developments into practical business opportunities.
- Lead development of enterprise sustainability monetization strategies, helping translate sustainability capabilities into differentiated customer value propositions and profitable growth opportunities.
- Partner with Sustainability, Commercial Strategy, Marketing, and Business Units to develop commercialization plans, value narratives, and premium capture opportunities for sustainable products and solutions.
- Enable customer-facing sustainability engagement by supporting value communication, sustainability scorecards, customer business cases, and sustainability-led selling approaches.
- Build frameworks to measure, track, and report business impact from AI, digital, and sustainability initiatives, ensuring accountability and return on investment.
- Collaborate with innovation, analytics, and commercial teams to identify new growth opportunities within emerging markets, focus categories, and evolving customer needs.
- Support governance and prioritization of commercial capability investments, ensuring resources are directed toward initiatives with the highest strategic and financial impact.
- Scale successful digital, AI, and sustainability solutions globally through standardized processes, tools, adoption programs, and best-practice sharing.
WHAT WE VALUE
- Strong business acumen and commercial mindset
- Curiosity and passion for emerging technologies and innovation
- Strategic agility with the ability to translate ideas into scalable business solutions
- Collaboration and influencing skills across functions and leadership levels
- Data-driven decision-making and analytical thinking
- Change leadership and capability-building expertise
- Customer-centric mindset focused on value creation
- Results orientation with a focus on measurable business impact
WHAT WE WANT FROM YOU
- 10+ years of relevant commercial, digital transformation, strategy, sustainability, innovation, consulting, marketing, analytics, or related experience
- Bachelor's degree required; advanced degree preferred
- Experience leading digital transformation, commercial capability deployment, AI initiatives, or business process innovation programs
- Strong understanding of commercial technologies, AI-enabled tools, customer engagement platforms, analytics, and digital operating models
- Experience developing business cases, prioritization frameworks, and governance processes for strategic investments
- Knowledge of sustainability trends, customer sustainability requirements, value proposition development, and commercialization strategies
- Demonstrated ability to translate emerging technologies and sustainability opportunities into measurable business results
- Experience working across global, matrixed organizations and influencing stakeholders without direct authority
- Proven capability to lead change management, capability building, and adoption initiatives at scale
- Strong analytical, communication, and executive presentation skills
- Demonstrated track record of delivering measurable growth, productivity, or customer value outcomes through innovation and transformation initiatives
Our Expectations
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
- Our people are engaged and developing as part of a high-performing Amcor team
- Our customers grow and prosper from Amcor’s quality, service, and innovation
- Our investors benefit from Amcor’s consistent growth and superior returns
- The environment is better off because of Amcor’s leadership and products
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.
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Benefits
When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:
Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)