Technical Sales Engineer – Steel Refractories

Calderys · Jamshedpur

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Key Responsibilities:

Technical Sales & Business Development:

Promote and sell shaped refractories such as:
MgO-C Bricks
AMC Bricks
Promote and sell unshaped refractories such as:
Basic gunning mass
Castables and DVM for tundish
Shotcreting materials
Participate in RFQs and trials.

Application & Performance Monitoring:

Hands-on monitoring of refractory performance in:
Ladles (metal zone, slag zone, bottom)
EAF/BOF vessels
Tundish working lining (DVM, castable)
Torpedo and RH degasser applications
Conduct post-mortem analysis and life improvement studies.
Track consumption patterns (kg/ton) and suggest optimization.

Trial Management & Technical Support

Plan, execute, and monitor refractory trials at customer sites.
Coordinate with plant operations during installation, gunning, casting, and dry-out.
Troubleshoot application issues and recommend corrective actions.

Customer Relationship & Coordination

Develop strong relationships with SMS operations, refractory maintenance, and purchase teams.
Act as a single point of contact between customer and plant/technical team.
Provide regular technical reports and performance feedback.

Documentation & Reporting

Prepare trial reports, performance reports, and technical presentations.
Maintain data on lining life, consumption, and cost per ton steel.
Support marketing team with case studies and technical inputs.

Required Skills & Competencies:

Strong knowledge of SMS refractory practices and failure mechanisms.
Practical experience in gunning, casting, and brick lining supervision.
Understanding of steelmaking processes (Ladle, EAF/BOF, Tundish, RH, Torpedo).
Ability to interpret refractory wear patterns and recommend solutions.
Good communication and presentation skills for technical discussions.
Proficiency in MS Excel and reporting tools.

Qualification & Experience:

Diploma / B.E. / B. Tech in Ceramic / Metallurgy / Mechanical Engineering.
8 to 10 years of experience in steel refractory technical sales or application. Prior site experience in steel plants is mandatory.

We are seeking a result-oriented Technical Sales Engineer with strong hands-on experience in Steel Melting Shop (SMS) refractory applications. The candidate will be responsible for technical sales, application support, performance monitoring, and customer relationship management for shaped and unshaped refractory products used in steel plants. The role demands deep knowledge of refractory performance in ladles, EAF/BOF, tundish, and torpedo applications, along with the ability to convert technical expertise into business opportunities.

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