Assistant Manager.Guest Relations.Medcare Women and Children Hospital (Br)

Aster DM Healthcare · Dubai

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Key Responsibilities include but not limited to:
✅ Responsible for day to day coordination between registration, admission, discharge/transfer, insurance, financial and any other service related to patients.
✅ Liaising with patients, families, visitors and all hospital staff.
✅ Act as the patient advocate to ensure maximum customer satisfactory. 
✅ Complaints handling.

Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.” We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the “Aster”, “Medcare” and “Access” brands. 

For more details please visit our website https://www.asterdmhealthcare.com/
We are looking for Customer Service Manager to join Medcare Women & Children Hospital. The ideal candidate should implement, coordinate and participate in a variety of patient needs, relations and activities to promote the development of patient-hospital relationships.

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