Housekeeping Clerk
Atlantis · BS
Main Duties and Responsibilities
- Provide courteous and professional service at all times.
- Report to work punctually in the correct uniform and nametag.
- Check the mailroom daily.
- Receive and dispatch requests within established timelines.
- Maintain and file employee records and documentation accurately.
- Prepare and submit employee action forms to Human Resources.
- Type memos and correspondence as required.
- Manage room status updates, discrepancies, and room availability in the system.
- Complete and submit daily discrepancy and housekeeping reports.
- Assist with document filing and record maintenance.
- Follow up on Quality Assurance issues and reported discrepancies.
- Answer telephone calls promptly and professionally.
- Print maid assignment sheets and room status reports.
- Coordinate with Quality Assurance regarding late check-out rooms.
- Process and transfer lost-and-found items to Security as assigned.
- Safeguard company property and minimize waste.
- Perform other reasonable duties as assigned by management.
- Be available to work rotating shifts as required in a 24-hour operation.
Required Qualifications:
- High school diploma or equivalent vocational training.
- Minimum of one year customer service experience preferred.
- Computer literacy in:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Excellent command of the English Language and second language preferred but not essential.
Why Join Atlantis?
At Atlantis, you'll be part of a dynamic team dedicated to delivering world-class guest experiences while maintaining the highest standards of safety. If you thrive in an active environment, enjoy helping others, and are committed to excellence, we encourage you to apply.