Concessions Floor Supervisor- Alamodome
ASM Global · San Antonio
FLOOR SUPERVISOR
POSITION: Floor Supervisor
DEPARTMENT: Concessions
REPORTS TO: Concessions Manager
FLSA STATUS: Part-time Hourly, Non-Exempt
SUMMARY
Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Floor Supervisor for Legends Global at the Alamodome. This position reports directly to the Concessions Manager and is responsible for supervision and direction of NPO Groups, SUB-Contractors and temporary labor employees in their duties of general building cleaning, as well as event rooms, event locations, hall set-ups and breakdowns as required by clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
ESSENTIAL FUNCTIONS
- Assist in staffing, scheduling, training, and counseling of event staff.
- Directly manage event day staff while having direct interaction with customers.
- Maintain and control high volume food and beverage inventory.
- Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
- Develop and enforce standards for service, sanitation, and product and food quality.
- Ensure all cash/alcohol handling procedures are documented and enforced.
- Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures.
- Conduct physical audit of inventory and product, research and perform reconciliations.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- All applicants must be at least 18 years of age
- Ability to interact with co-workers in order to assure compliance with company service standards.
- Ability to multi task in a fast paced, team orientated setting.
- Must be able to work fluently in English
- Ability to work in an open aired environment during all climate conditions.
- Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps.
- Ability to work extended hours, nights, weekends, and holidays.
- Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
- Must meet state and local health requirements for food handlers and alcoholic beverage services.
- High school diploma or equivalent. Some college preferred
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
SUPERVISORY RESPONSIBILITIES
- Supervises a crew of NPO Groups, SUB-Contractors and temporary labor employees. Carries out supervisory responsibilities in accordance with Legends Global’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems with employees in conjunction with Human Resources;.
EDUCATION AND/OR EXPERIENCE
- High School diploma or equivalent required.
- Minimum two (2) years of supervisory experience.
- Possess a strong working knowledge of facility housekeeping standards and practices as well as public assembly facility set-up requirements.
- Possess a strong attention to detail and the ability and initiative to maintain the facility as a first-class facility.
- Bilingual skills in English and Spanish desired.
SKILLS AND ABILITIES
- Good organizational skills and attention to detail required.
- Person must be able to lift and move heavy objects of varying weight and size.
- Ability to effectively supervise a crew of custodial workers.
- Ability to read and write in English.
- Ability to motivate employees to maintain a high morale and positive attitude.
- Ability to handle more than one task at a time by prioritizing tasks.
PHYSICAL DEMANDS
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. May be exposed to variable temperatures, including extreme hold and cold, depending on season.
- Incumbents in this position work in varying setting and will be subject to noise and some atmospheric conditions such as fumes, odor, dust, etc.
- The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.