Concessions Runner
ASM Global · Scranton
POSITION: Concessions Runner
DEPARTMENT: Concessions
REPORTS TO: Concessions Manager
STATUS: Seasonal, Part-Time
FLSA STATUS: Hourly/Non-Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
VENUE/PROPERTY INFO
Located at PNC Field, home of the Scranton/Wilkes-Barre RailRiders, this role offers the opportunity to work in a professional sports and events venue. PNC Field is a 10,000-seat professional baseball stadium featuring a full-size ballpark, multiple concession areas, premium seating, suites, and event spaces. The venue hosts not only baseball games but is proud to host a range of other events throughout the year.
THE ROLE
Serve as a key member of the game-day operations team at PNC Field by supporting concession stands through timely restocking and delivery of food, beverages, and supplies pre and during RailRiders events. This role focuses on maintaining smooth concession operations in a fast-paced, high-volume sports environment by assisting concessions staff, ensuring stands remain fully stocked, and helping deliver an efficient and positive experience for all fans.
ESSENTIAL DUTIES AND RESPONSIBILITES
- Support concessions stand operations by delivering food, beverages, and supplies throughout RailRiders games and events
- Restock inventory including drinks. Snacks, condiments, paper goods, utensils, and ice during peak service times.
- Assist cashiers, cooks, and supervisors to ensure efficient and continuous concession service.
- Monitor supply levels and communicate shortages and needs to Concession Supervisors or Warehouse Supervisors promptly.
- Maintain clean, organized, and safe back-of-house and storage areas.
- Assist with pre-event setup in concession areas.
- Remove trash and help maintain cleanliness in concession and storage areas.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions.
EDUCATION AND/ OR EXPERIENCE
- Previous experience in food service, concessions, or customer service is a plus.
- Experience working in live entertainment, sports, or hospitality settings is an asset.
SKILLS AND ABILITIES
- Must be at least 18 years of age.
- Strong customer service orientation with a cheerful outlook.
- Excellent verbal and interpersonal communication skills.
- Ability to remain calm and adaptable in fast-paced, dynamic, or stressful situations.
- Strong time-management skills with the ability to prioritize tasks in a fast-paced environment.
- Strong attention to detail when stocking, delivering, and rotating products.
- Ability to work independently and exercise sound judgement.
- Flexibility to adjust to last-minute changes and operational needs.
- Strong teamwork and collaboration skills.
- Ability to work in varying environmental conditions, including heat, sun exposure, and other outdoor conditions.
WORKING CONDITIONS
Locations: On Site
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand for long periods and work in loud, crowded environments for an extended period of time throughout the duration of the assigned shift.
- Ability to lift, carry, push, and pull food, beverage, and supply items weighing up to 40lbs on a regular basis.
- Ability to bend, reach, kneel, and crouch repeatedly while stocking and restocking concession areas.
- Ability to perform repetitive motions, including carrying, stocking, and delivering products, during peak service periods.
- Ability to move efficiently and safely through crowded public and back-of-house areas.
- Ability to work in carrying environmental conditions, including heat, sun exposure, and other outdoor conditions.
- Willingness to work nights, weekends, holidays, and special events.
- Ability to work efficiently under pressure and meet time-sensitive demands.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply/ VEVRAA Federal Contractor.