Human Resources Compliance & Audit Representative
Baptist · Memphis
- Job Summary
- Supports Human Resources (HR) Corporate leadership team focusing on HR Compliance and Audit
- activities, as needed and assigned, system wide. Works under close coordination with Corporate Chief
- Human Resources Officers (CHROs) and other Corporate HR leaders. Provides policy interpretation,
- information, counseling, and support to leaders, managers and employees. Reviews compliance and
- audit findings and makes appropriate recommendations based on current policy for investigation,
- documentation, and alternative considerations/actions. Provides support in performing needs
- assessments through regularly scheduled entity audits; reports findings and outcomes of audits,
- compliance issues, and/or investigations to assist in determining appropriate follow-up through to case
- closure. Researches, collects information, compiles and analyzes assigned metrics and/or data to include
- turnover, engagement, and/or processes in order to report findings. Provides input into assigned
- presentations and/or special projects. This position is under the direction of Corporate Chief Human
- Resources Officers (CHROs). Performs other duties as assigned.
- Job Responsibilities
- • Serves to support corporate and entity HR leaders and team members, as needed. Focuses on
- compliance and/or audit related matters. Such matters include HR related Corporate Compliance
- Hotline complaints, potential discrimination and/or harassment investigations, climate surveys,
- and other employment related issues as assigned.
- • Works in close coordination with Corporate CHROs and Corporate Directors to identify
- compliance gaps, participate in making recommendations, as needed, to mitigate potential legal
- and/or regulatory risks.
- • Maintains current knowledge of federal and state laws, and Baptist policies, which includes
- interpretation, sharing of information and providing timely counsel, providing Human Resources
- support to management and employees to assure fair and consistent application of rules,
- regulations, and protocols.
- • Deploys audit processes in order to prepare HR leaders and other key stakeholders' system wide
- in regulatory readiness to include, but not limited to, Joint Commission, state and federal surveys,
- and/or employment related investigations. Ensures service excellence and responsiveness to
- needs of internal/external customers.
- • Communicates, updates, and provides reports on compliance and audit findings to determine next
- steps if issues exist. Outlines areas warranting improvement, if needed, and follows-up to monitor
- progress.
- • Researches “best practices” for HR compliance and audit program delivery and reports such
- findings to Corporate CHROs and Corporate Directors. Analyzes a variety of data to
- determine/assess trends in turnover; engagement, and process improvement working with HR
- leaders to determine compliance needs and expand audit efforts.
- • Communicates and implements changes/recommendations, as needed, related to new HR
- compliance standards and/or audit findings.
- • Works collaboratively with other compliance representatives, as needed, to include Corporate
- Legal Services, Corporate Privacy and Security, Corporate Risk Services, Corporate Compliance,
- and Accreditation to strengthen HR compliance/audit operational tactics and involvement in
- pertinent HR issues.
- • Conducts designated HR training sessions, as appropriate, relative to understanding HR policies
- and adherence to HR compliance and regulatory standards. Works with Corporate HR leaders and
- System Director, Learning and Engagement.
- • Performs other duties as directed or assigned and completes assigned goals/metrics.
- Experience
- Description Minimum Required Preferred/Desired
- 2 years directly related experience in Human Resources.3 years Human Resources experience in a health
- care setting highly preferred.
- Education
- Description Minimum Required Preferred/Desired
- Bachelor’s Degree in Human Resources, Business Administration or related field or direct equivalent years of experience. Master's Degree in Human Resources, Business Administration, or equivalent field preferred.
- Special Skills
- Description Minimum Required Preferred/Desired
- Ability to operate standard office equipment. Proficient in Excel, Word, PowerPoint. Excellent organizational and interpersonal skills to disseminate data/information to various audiences, as needed. Knowledge and experience using automated HR/Payroll systems.
- Licensure
- Description Minimum Required Preferred/Desired
- Certification as SPHR or PHR is
- preferred.