School-Based Support Specialist (IPS)

Brightli · Indianapolis

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Job Description:

Job Title: School Based Support Specialist

Location: Greenwood, IN
Department: School-Based Services
Employment Type: [Full-time/Part-time/Contractual/Temporary]
Shift: [Days/Hours] EX: Monday - Friday 8:00 A.M. - 5:00 P.M.

Job Summary:

Are you passionate about making a meaningful difference in the lives of children and adolescents? Do you enjoy building relationships, supporting personal growth, and helping youth succeed in school, at home, and within their communities?

Join our team as a School Based Support Specialist, where you’ll provide individualized behavioral health support and intensive outpatient case management to youth in a school-based setting. You’ll work closely with students, families, schools, community partners, and other service providers to promote recovery, resilience, social-emotional development, and academic success.

In this role, services are primarily provided on school campuses during school hours, with additional support provided in homes and community settings when needed. The ideal candidate is compassionate, organized, adaptable, and committed to providing high-quality, person-centered care.

Position Perks & Benefits:

• 29 Days of PTO
• Eligibility for HRSA Loan Repayment eligibility requirements
• Employee benefits package - health, dental, vision, retirement, life, & more*
• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
• Company-paid basic life insurance
• Emergency Medical Leave Program
• Flexible Spending Accounts – healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement

Key Responsibilities:

• Provide individualized behavioral health interventions aligned with each student's treatment goals in school-based settings.
• Support youth in developing healthy coping strategies, social-emotional skills, and daily living skills.
• Coordinate care with students, families, schools, community partners, and internal and external service providers.
• Manage an assigned caseload while ensuring services are timely, effective, individualized, and person-centered.
• Provide crisis intervention, follow-up, and outreach to support student safety, engagement, and continuity of care.
• Conduct home visits and community outreach as needed to promote youth and family engagement.
• Support students and families in navigating community-based resources and services.
• Maintain accurate and timely documentation in the electronic health record and other required systems.
• Participate in quality assurance activities, data collection, and compliance initiatives in accordance with agency and contractual requirements.
• Participate actively in staff development, supervision, training, and professional evaluation activities.
• Adapt services and interventions to meet evolving student and family needs.
• Collaborate with team members to support program goals and promote positive outcomes for students.
• Maintain professional boundaries and respond appropriately to behavioral health crises.
• Other duties as assigned.

Education and/or Experience Qualifications:

Candidates must meet one of the following qualifications:

• Bachelor's degree in Psychology, Social Work, Behavioral Health, or a related human services field.
• Bachelor's degree in an unrelated field plus two (2) years of related behavioral health experience.
• Any four-year combination of higher education and two (2) years of qualifying experience.
• Associate's degree in Applied Science in Behavioral Health Support.
• Four (4) years of full-time qualifying experience in the behavioral health field.

Qualifying experience may include:

• Providing individual or group services with a focus on recovery and resiliency.
• Teaching and modeling coping strategies and skills to individuals experiencing behavioral health challenges.
• Supporting individuals in functioning successfully in school, employment, family, or community settings.
• Assisting individuals in achieving goals and objectives identified within individualized treatment plans.

Additional Qualifications:

• Knowledge of case management, rehabilitation methods, and treatment planning within mental health and/or substance use services.
• Understanding of behavioral health challenges and available community-based resources.
• Familiarity with ethical, legal, and procedural standards applicable to behavioral health services.
• Ability to establish and maintain positive relationships with youth, families, schools, community partners, and service providers.
• Strong verbal and written communication skills, including the ability to effectively document services and utilize verbal de-escalation techniques.
• Strong organizational and time-management skills with the ability to prioritize multiple responsibilities.
• Ability to coordinate services across multiple agencies and community resources.
• Proficiency with electronic health records and common office software.
• Demonstrated initiative and commitment to high-quality, client-centered care.
• Ability to respond appropriately and professionally during crisis situations.
• Ability to maintain appropriate professional boundaries.
• Ability to work independently while remaining accountable to supervision, agency policies, and established standards.
• Strong interpersonal skills and the ability to work effectively as part of a multidisciplinary team.

Supervisory Requirements:

None

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• Completion of all required training, including Relias, at the beginning of employment and annually thereafter.
• Current driver's license, acceptable driving record, and current auto insurance.
• Complete required professional development and training in accordance with applicable DMH and program standards.
• Maintain knowledge of the policies, procedures, and regulations applicable to the assigned program.
• Must meet all applicable state, regulatory, contractual, and agency requirements.

Physical Requirements:

ADA Consideration – Sedentary Work: This position requires exerting up to 10 pounds of force occasionally (up to one-third of the time) and/or a negligible amount of force frequently (one-third to two-thirds of the time) to lift, carry, push, pull, or otherwise move objects.

The position requires repetitive movements of the hands, fingers, and arms for typing, writing, documentation, and other computer-related activities. Sedentary work involves sitting most of the time but may also require occasional walking or standing for brief periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.

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