Order to Cash Analyst (Invoice Processing Experience Required)
BeOne Medicines · Mexico City
BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.
PLEASE SUBMIT ALL RESUMES/CV'S IN ENGLISH FOR CONSIDERATION
Language Requirement: Fluent English is Required
Preferred Experience: Pharmaceutical/Biotech Industry
Location: Mexico City Hybrid
General Description:
The Order to Cash (O2C) Analyst will support the end-to-end Order to Cash processes for the company’s operations in Mexico, ensuring accurate and timely execution of customer orders, invoicing, accounts receivable, collections, cash application, and related financial activities.
The role will work closely with Commercial, Supply Chain, Customer Service, and external service providers to ensure efficient O2C operations and compliance with company policies, internal controls, and local regulatory requirements.
The O2C Analyst will be responsible for prepare and issue customer invoices and related commercial documentation, monitoring customer accounts and outstanding receivables, supporting collection activities, resolving billing and payment discrepancies, and ensuring proper reconciliation and application of customer payments. The position will also support the management of credit-related processes and provide visibility on overdue balances, collection performance, and potential financial risks.
Given the specific requirements of the Mexican pharmaceutical market, the role will support transactions involving private and institutional customers, distributors, and other commercial partners, ensuring appropriate coordination across the different stakeholders involved in the revenue and collection cycle.
The position will also contribute to the continuous improvement and standardization of O2C processes, supporting the implementation and effective use of SAP and other financial systems, while maintaining strong documentation and controls to ensure operational efficiency, financial accuracy, and audit readiness.
Essential Functions:
- Prepare, review, and issue customer invoices, credit notes, debit notes, and related commercial documentation, ensuring accuracy and compliance with local requirements and company policies.
- Execute and support the daily Order to Cash (O2C) activities, ensuring transactions are processed accurately and within established timelines.
- Monitor Accounts Receivable balances and aging, following up on outstanding and overdue invoices and supporting collection activities.
- Perform cash application and customer account reconciliations, ensuring payments are properly identified and allocated.
- Investigate and resolve billing, payment, collection, and account discrepancies in coordination with customers and relevant internal teams.
- Maintain accurate and complete customer master data and O2C documentation in SAP and other applicable systems.
- Support credit management activities, including monitoring credit limits, payment terms, and customer exposure.
- Prepare periodic AR and O2C reports, including aging, overdue balances, collections, cash application status, and other relevant KPIs.
- Coordinate with Commercial, Finance, Accounting, Supply Chain, Customer Service, Tax, and external service providers to ensure an efficient end-to-end O2C process.
- Ensure compliance with internal controls, financial policies, local tax and invoicing requirements, and maintain appropriate documentation to support internal and external audits.
- Support month-end closing activities related to Accounts Receivable, revenue, billing, collections, and customer account reconciliations.
- Identify opportunities for process improvement, standardization, and automation across O2C activities and support their implementation.
Minimum Requirements – Education and Experience:
- Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
- Minimum of 4 years’ relevant experience
Other Experience:
- Proven experience in an Order to Cash (O2C) role within the pharmaceutical industry, with solid understanding of billing, accounts receivable, collections, and cash application processes.
- Experience working with SAP or similar ERP systems; SAP experience is highly preferred.
- Knowledge of Mexican invoicing and local business requirements is highly desirable.
- Strong analytical skills and attention to detail, with the ability to identify and resolve discrepancies in a timely manner.
- Strong organizational skills and ability to manage multiple priorities and deadlines in a dynamic environment.
- Ability to work effectively across functions, including Finance, Accounting, Commercial, Supply Chain, Customer Service, and Tax.
- Strong communication and interpersonal skills, with the ability to interact effectively with both internal stakeholders and external customers/service providers
- English proficiency sufficient to communicate effectively in a regional and global corporate environment
Supervisory Responsibilities:
Travel: Ability to travel within Mexico
Computer Skills: SAP experience; Advanced Excel and Power Point
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Global Competencies
When we exhibit our values of Patients First, Driving Excellence, Bold Ingenuity, and Collaborative Spirit, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.
- Fosters Teamwork
- Provides and Solicits Honest and Actionable Feedback
- Self-Awareness
- Acts Inclusively
- Demonstrates Initiative
- Entrepreneurial Mindset
- Continuous Learning
- Embraces Change
- Results-Oriented
- Analytical Thinking/Data Analysis
- Financial Excellence
- Communicates with Clarity
We are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.