Network Furniture Service Technician

BGIS · Ottawa · CA$54,185–CA$67,732 (stated in the posting)

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Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.   Further information is available at www.bgis.com

SUMMARY

The Network Furniture Service Technician is responsible for workspace installations and removals. This includes moves, assembling and dissembling furniture as well as building, tearing down and reconfiguring workstations. This can be done for event and meeting room setups as well office setups. Furniture management also includes assessments, inventory and whiteboard installation.

These activities also include performing disconnects and reconnects of client IT equipment.

KEY DUTIES & RESPONSIBILITIES

Technical Services 

• Manage and coordinate disconnect/reconnect requests. 
• Preform the actual disconnect reconnect of fiber optic, copper cabling etc.
• Remove and install monitors, PC’s, switch boards etc.
• Authenticate that the systems are operational once connected. 
• Report any anomalies found during authentication process.
• Close service request as completed. 
• Provide support to the facility occupancy planner manager. 

Furniture Management

• Works with relevant stakeholders to ensure furniture-related projects are completed on a timely basis. 
• Responds quickly to client requests.
• Assembles, disassembles. Moves, installs and sets up furniture, including replacement of locks.
• Builds, dismantles and re-configs workstations.
• Hangs pictures, whiteboard and other items on the wall.
• Performs inspections on furnishings.
• Troubleshoots and completes repairs as required.
• Responsible for meeting and event setups as required by the Client.
• Review of furniture for disposal and waste diversion.
• Perform other duties, as assigned.

Safety 

• Checks the technical condition of the equipment prior to disconnecting/reconnecting.
• In the event of accident, informs immediately according to Company procedure.
• Follows Company procedures to ensure safe environment, personal safety and safety of others.

Communication 

• Provides progress reports as required.

Knowledge & Skills

• Hands-on cabling, troubleshooting experience - 1-3 yrs.
• Experience with disconnects/reconnects of client systems and equipment.
• Software proficiencies related to the assignment – Microsoft Excel, Work, Outlook, etc.
• Basic comprehension assembly techniques for systems furniture.
• Organizational and time management skills.
• Ability to manage multiple assignments simultaneously.
• Strong interpersonal and communication skills.
• Ability to follow work plans and to execute move-related projects.
• Ability to lift, move, set up, and install furniture and office equipment. 

Licenses and/or Professional Accreditation

• N/A

This is a regular, full-time position with a salary range of $54,185-67,732 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role. 

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

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