Service Account Coordinator
Alphabe Insight · Louisville · $49,000–$53,000 (stated in the posting)
Company Description
GG Media is a forward-thinking company dedicated to delivering high-quality customer experiences through innovation, professionalism, and a strong commitment to excellence. We pride ourselves on building a team that values collaboration, integrity, and growth. At GG Media, we believe our people are the foundation of our success, and we invest in creating an environment where talent thrives.
Job Description
We are seeking a detail-oriented and proactive Service Account Coordinator to support our client service operations. This role serves as a key point of coordination between internal teams and client accounts, ensuring seamless communication, efficient service delivery, and high levels of client satisfaction.
Responsibilities
Coordinate daily account activities to ensure timely and accurate service delivery
Serve as a liaison between clients and internal departments
Monitor account performance and assist in resolving service-related inquiries
Maintain organized records, reports, and documentation for assigned accounts
Support the onboarding process for new clients and ensure smooth transitions
Identify opportunities to improve processes and enhance client experience
Qualifications
Strong organizational and time management skills
Excellent written and verbal communication abilities
Ability to multitask and adapt in a fast-paced environment
Detail-oriented with a proactive and solution-driven mindset
Strong interpersonal skills and ability to work collaboratively
Proficiency in basic office tools and systems
Additional Information
Competitive salary ($49,000 – $53,000 annually)
Opportunities for professional growth and career advancement
Skill development and ongoing training
Supportive and team-oriented work environment
Full-time position with consistent schedule