Athlete Experience Specialist (Ottawa)
Brodie Rec League · Ottawa · CA$20/hr (stated in the posting)
Type: Part-time/Permanent
Location: Ottawa, ON
Pay Rate: $20.00 CAD / Hour
Reports To: League Manager
COMPANY OVERVIEW
50,000 athletes. 20 locations. Millions of views.
Brodie League is more than a basketball league - it's a community. As one of North America's fastest-growing sports brands, Brodie League is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes.
ROLE OVERVIEW
Athlete Experience Specialists (AES) are the first and last impression of Brodie League's game night experience. Your role is to create a welcoming, high-energy atmosphere for athletes, fans, and staff while representing the Brodie brand with professionalism and pride. The goal is to make every athlete and fan feel welcome and build a strong sense of community throughout the night. Your presence, energy, and professionalism directly shape how players and fans experience Brodie - making the AES role essential to delivering an unforgettable gameday.
CORE RESPONSIBILITIES
Athlete & Fan Welcome
Greet athletes, fans, and guests as they arrive - set a high-energy, welcoming tone from the moment people walk in
Check in players efficiently and ensure smooth front-of-house flow throughout the evening
Answer questions, direct people to the right areas, and resolve minor concerns on the spot
Atmosphere & Environment
Support the setup and breakdown of the game night environment to Brodie's standards
Help maintain energy levels across the gym throughout the full duration of the event
Contribute to a consistent, premium game night atmosphere at every location
Brand Representation
Represent Brodie League with professionalism, enthusiasm, and pride at all times
Engage meaningfully with athletes and fans to create a genuine sense of community
Act as an ambassador for the Brodie brand in all interactions throughout the night
REQUIREMENTS
Must Have
Outgoing, high-energy personality with a natural ability to make people feel welcome
Strong communication skills and a professional, approachable presence
Availability for evenings and weekends - game nights are non-negotiable
Comfort working in a fast-paced, high-energy event environment
Genuine passion for sports, community, and delivering exceptional experiences
Must operate as a self-employed individual and be responsible for own tax remittances and HST obligations
Nice to Have
Prior experience in events, hospitality, sports, or customer-facing service roles
Familiarity with or connection to Ottawa's basketball or recreational sports community
Experience as a player or fan in a competitive rec league setting
ARTIFICIAL INTELLIGENCE DISCLOSURE
Artificial intelligence may be used in the recruitment and selection process, including to screen, assess, or evaluate applicants.
POSITION STATUS
This job posting is for a new position at Brodie Rec League.
APPLICATION PROCESS
Interested candidates should apply by submitting their resume through the designated application platform.
COMMITMENT TO INCLUSION
We know through experience that different ideas, perspectives, and backgrounds foster stronger and more creative teams. We strive to create organizations that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to Brodie Rec Leagues.