Site Reliability Engineer (AWS)

Broadridge · Manila

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At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

We are hiring a Site Reliability Engineer to support the reliability, availability, and performance of our fintech platform.

This is a hands‑on individual contributor role focused on execution and ownership. You will work closely with other senior engineers and an SRE SME, contributing directly to automation, infrastructure, and production stability.

The ideal candidate is technically strong both in SRE principles and DevOps practices, comfortable owning systems end‑to‑end, and experienced in operating high‑availability, transaction‑heavy environments.

Responsibilities

• Design, implement, and maintain reliable and scalable infrastructure

• Write and maintain Infrastructure-as-Code, automation, and CI/CD pipelines

• Perform day‑to‑day production troubleshooting and performance tuning

• Improve monitoring, alerting, and observability

• Participate fully in on‑call rotations and production support

• Own assigned services, tools, or reliability initiatives

• Respond to production incidents using documented procedures

• Contribute to root cause analysis (RCA) and post‑incident actions

• Implement fixes and improvements to prevent recurrence

• Support reliability metrics such as SLOs, SLIs, and SLAs

• Work closely with fellow SREs, developers, and security teams

• Execute work aligned to operational priorities and technical debt reduction

• Continuously improve tooling, documentation, and operational processes

• Adopt and apply platform standards and best practices

Your Profile

• Minimum 3 years of experience in SRE, DevOps, or Infrastructure Engineering

• Strong hands‑on experience with:

  • AWS cloud platforms

  • Docker and Kubernetes

  • Terraform or similar IaC tools

  • Kafka experience (AWS MSK or Confluent)

  • CI/CD tools

• Monitoring and observability tools (Datadog, ELK, Splunk)

• Python or Bash scripting

• Solid SQL skills and workload analysis experience

• Experience supporting production systems and participating in on‑call

• Understanding of distributed systems, networking, and security

Nice‑to‑Have

• Experience in 24/7 or high‑transaction production environments

• Cloud or platform‑related certifications

• Fintech or regulated systems exposure

Work Arrangement

• Hybrid: Onsite 4× per month (Makati City)

• Shift Options: 5:00 AM - 2:00 PM or 6:00 AM - 3:00 PM (Manila)

• Workdays: Either Mon – Fri | Tue – Sat

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

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