Fan Game-Day Ambassador (Part-Time), Butler Athletics
Butler University · Indianapolis
Position Overview
Join the team that brings Butler Basketball to life inside historic Hinkle Fieldhouse and Butler Football to the Bud and Jackie Sellick Bowl. Fan Engagement Ambassadors are the welcoming faces of Butler Athletics—creating a safe, enjoyable, and memorable experience for every guest. With a focus on service, enthusiasm, and school pride, Ambassadors represent The Butler Way at every event.
This part-time role is perfect for individuals who enjoy connecting with people, contributing to a team, and being part of the excitement on game day.
Responsibilities
- Greet and assist fans as they enter and navigate Hinkle Fieldhouse.
- Scan tickets, direct guests to their seats, and answer questions.
- Promote a safe and enjoyable environment by monitoring aisles, seating areas, and concourses.
- Uphold venue policies with professionalism and respect.
- Report emergencies, medical concerns, or facility issues to event supervisors.
- Work collaboratively with teammates and event staff to ensure a seamless fan experience.
- Demonstrate The Butler Way through service, teamwork, and integrity.
Required Qualifications
- High school diploma or equivalent.
- Strong interpersonal and communication skills.
- Friendly, dependable, and service-oriented.
- Ability to stand for extended periods, climb stairs, and assist guests with mobility needs.
- Calm and professional demeanor under pressure.
- Availability to work evenings, weekends, and holidays in alignment with Butler Athletics’ event schedule.
- Customer service, hospitality, or event experience preferred but not required.
Work Hours and Pay
- Hours: Approximately 8–10 hours per week during the athletic season.
- Pay Rate: $12.00 per hour.
Why You’ll Love This Role
As a Fan Engagement Ambassador, you'll help create unforgettable experiences for fans at two of Butler Athletics' premier venues—historic Hinkle Fieldhouse and the Bud and Jackie Sellick Bowl. You’ll gain valuable experience in guest services and event operations, work alongside a passionate team, and play a key role in showcasing the best of Butler University.
Bring the energy. Create the experience. Represent The Butler Way.
Additional Information
We appreciate your interest in joining Butler University Athletics. Applications are reviewed on an ongoing basis, and selected candidates will be contacted for next steps when openings become available.