Service Engineer
Calderys · Nagpur
Responsibilities:
- Expanding our customer base in both the Central and western, regions of India.
- Developing a visit plan for both existing and potential customers, actively contributing to business
growth.
● Conducting competitor analysis and implementing necessary changes in our sales and services
strategies.
- Managing activities related to personnel on-site, gathering feedback, and resolving any issues.
- Holding monthly review meetings with all relevant departments to assess sales and service
performance.
● Analyzing THC (Tap Hole Clay) application parameters across all sites and providing guidance for
efficient order execution within established schedules.
- Setting a target and achieving annual growth in THC business in line with the decided budget.
- Coordinating closely with the Production QC, R&D and Logistics departments to ensure
timely material deliveries.
Requirements:
Essential:
● Possess a strong understanding of tap hole clay products and have accumulated over 3-4 years of
valuable experience in the field, specifically in the application of these products across various
types of blast furnaces.
● Strong knowledge of service procedures and protocols.
Preferred:
- Graduation in Metallurgy/ Ceramic / Graduation in BSC (with required experience)
- Strong technical knowledge of products and services.
- Excellent communication and interpersonal skills
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