ANALYST
Digitide · Chennai
The Fraud Investigator is responsible for investigating and resolving customer disputes related to legitimate (fraud) transactions. This includes chargebacks, billing errors, service/product quality issues, and merchant disputes. The role ensures compliance with regulatory guidelines (e.g., Visa/Mastercard rules), internal policies, and deadlines.
The Fraud Investigator is responsible for investigating and resolving customer disputes related to legitimate (fraud) transactions. This includes chargebacks, billing errors, service/product quality issues, and merchant disputes. The role ensures compliance with regulatory guidelines (e.g., Visa/Mastercard rules), internal policies, and deadlines.