Team Leader
Digitide · Ajmer
As the Team Leader, you will play a crucial role in driving the success and growth of our customer care team. Your primary responsibility will be to lead and guide a team of Customer Care Executives, ensuring they deliver high-quality service and meet customer expectations. You will be responsible for the overall performance and development of your team, creating a positive and productive work environment.Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.
For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
Digitide Solutions Limited is seeking a Team Leader to oversee and manage the CLM Domestic Diversified | Manpower - Back Office department. The ideal candidate will lead, motivate, and develop a team of Customer Care Executives, ensuring exceptional customer service and satisfaction.