Operations Executive

Digitide · Chennai

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As an Operations Executive, you will play a vital role in overseeing the day-to-day operations of our back-office team. Your primary focus will be on optimizing processes, managing resources, and ensuring that our customer care executives (CCEs) have the necessary support to deliver exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various teams.

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe. 

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise.  Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.  

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day.  We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Digitide Solutions Limited is seeking an Operations Executive to join our CLM Domestic BFSI team. This role is crucial for managing back-office operations and ensuring smooth customer care processes.

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