Team Leader
Digitide · Vadodara
As the Team Leader, you will play a vital role in driving the success of our customer care operations. Your primary responsibility will be to manage and guide a team of CCEs, ensuring they deliver exceptional customer service and meet the company's standards. You will be the key point of contact for your team, providing support, training, and performance management. Additionally, you will collaborate with other departments to align strategies and improve overall customer satisfaction. Digitide Solutions Limited is seeking a Team Leader for our CLM Domestic BFSI | Manpower - Back Office department. The ideal candidate will lead and motivate a team of Customer Care Executives, ensuring exceptional customer service and efficient operations.