Associate, Office of the CEO
Eucalyptus · Au
We're the world's leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.
We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.
You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions.
We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.
We're looking for people who appreciate and are excited by the enormity and uniqueness of this challenge, and want to work in the most ambitious, smart, fast moving and positive sum environment of their lives to transform how healthcare is delivered globally.
We hope that's you.
About the role
The Office of the CEO is the small team that exists to provide leverage to the CEO and leadership team, in whatever form that may take. Part analyst, part operator, part writer: an apprenticeship in how a 10-figure P&L division is actually run, sitting closer to the CEO and the core decisions than almost anyone at your level, anywhere.
You’ll report to the CEO’s Chief of Staff to combine problem-solving with hands-on execution, working proactively with Growth, Product, Legal, Finance, and other areas of the business to turn strategy into reality.
The best CEO offices in the world do five things: run the leadership team's operating rhythm, speed decisions up, produce analysis that everyone trusts, take on the problems that don't have a home yet, and produce people who go on to run things. Some examples of what this involves:
- Produce the operating weekly view of the business that executives in the U.S., Europe and Australia run the company off - revenue, marketing spend and cohort economics across every market reconciled with the finance function of a listed company. You'll know where every figure comes from and defend any of them.
- Help run the operating rhythm of the leadership team - the weekly business review, the executive leadership meeting, the monthly global all-hands, the quarterly offsites (the last two: London and New York). Agendas, packs, pre-reads, follow-ups.
- Help build the analysis behind the biggest calls we make - group financial forecasts in conjunction with FP&A, repricing models with cohort analyses, stage-gate financial plans, a competitor's launch sized from external data, competitor tracking across different growth channels.
- Write the words the company runs on - the all-hands narrative, the notes flying between Sydney and New York, the write-up when something big changes. Synthesis is the job: compressing complicated materials into things multiple different groups (leaders, all staff, new joiners) can absorb in one pass.
- Take the problems that have no home - leading the change of rituals that the leadership partake in, rebuilding the system and execution of our Global Growth teams, integration workstreams, equity and payment models arising from the transaction with Hims & Hers where the tolerance for error is zero. They land in this team first. You run them until they're solved or until they've become someone's full-time job.
Pitch your own mandate. The surface area is the whole company. Market and competitor intelligence. Deep dives on companies and new verticals nobody has had time for. New market and category scans. A pricing engine. AI tooling for how the executive team works. A faster way for our global teams to see the same numbers, different capital allocation rituals. You’ll be encouraged to run projects you pitch.
One thing to know before you apply: This is an intense role working with an intense set of stakeholders who are committed to winning. We also span several time zones: Sydney, London, New York, and California. Some calls land at ~7 AM in Australia while some finish at 11 PM. The trade is responsibility years ahead of your experience, and a rate of learning we think you’ll find incredibly rewarding.
Why should you join Eucalyptus now?
The most rewarding careers come from being in the right place at the right time: The Facebook growth team in 2008, Uber while it was still in a few cities, Airbnb before the sharing economy. The pattern behind them is remarkably consistent: a truly global market, proven product-market fit, tailwinds driving double-digit monthly growth, and bottlenecks that are commercial rather than technical. The hard part is timing: after the model is proven but before the market has priced the upside.
That's where we believe preventative healthcare is right now. GLP-1s are the defining pharmaceutical innovation of our generation, and they've created an addressable market of more than 30% of the population of every country on earth. We're growing >10% month on month in markets that are less than 5% penetrated, and we've watched markets go from launch to nine figures of ARR in under six months. In this role, you’ll be privy to the capital allocation decisions and have exposure to some of the best D2C operators in the world in a truly global category.
About You (Who We're Looking For)
Skills and experience
- You have 2-3 years of experience working in a high-pressure environment such as consulting (MBB preferred), investment banking, or as an operator in a recent high-growth startup. We're open to other backgrounds, but we operate at the intensity of these types of organisations and are uncompromising on our expectations.
- Judgement under ambiguity: You can research a market or topic independently, work out what the unit economics depend on and the WYNTB (‘what you’d need to believe’), as well as landing on a clear, structured go/no-go point of view.
- Communication and sharp writing: You write tight theses and clear slide decks. A one-pager an executive can act on without needing a meeting; a tight, coherent thesis; a clean deck. Synthesis is the job.
- Commercial & financial modelling: You can build a commercial model from scratch, make your assumptions explicit, and defend them across market sizing, unit economics (CAC, LTV, payback), and deal structures.
- AI & Data: You're comfortable getting your own answers from data and know how to make AI work for you. You're genuinely strong with Claude, not just prompting it for first drafts, but using it to automate access to information, stress-test arguments, and build repeatable workflows. You see it as leverage on your thinking, never a replacement for it. The ability to self-serve using Sigma will also be highly valued.
- Project management: You've run complex cross-functional workstreams with real accountability on tight deadlines.
- Founder mindset: You operate like a founder and enjoy the hustle of getting things done. You are an example of resilience and ownership - when something breaks, you fix it; you don't wait for others. You want to run something eventually and treat this as the apprenticeship for it.
Behaviours & Attitudes
- You act like an owner and lead with humility.
- You’re incredibly curious and enjoy stress testing your thinking and conclusions.
- You are low ego and highly coachable.
- You're resilient, adaptable, and comfortable with ambiguity and shifting priorities.
- You move fast and can manage yourself to a high standard.
What’s ahead in Australia?
- Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders.
- Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
- Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties.
- Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
- Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program.
At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.