EDGE Graduate Programme – Data Operations Associate (On-site)

Arthur J. Gallagher · Cape Town

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The Associate, Data Operations role is responsible for supporting the processing, management, and quality control of electronic data within the eDiscovery lifecycle.

This position provides graduates with the opportunity to develop technical expertise while working with industry-leading technologies and global project teams. Successful candidates will gain experience managing data workflows, ensuring quality standards, and supporting the delivery of critical client projects.

The Role: What You'll Do

Data Operations & Processing:

• Follow the standard operating procedures laid out corresponding to each workstream for the eDiscovery projects
• Work on priorities as directed by shift or team lead.
• Handoff the tasks to next shift as per standard protocol
• Use various ESI discovery data processing platforms to extract text and metadata from electronic documents
• Convert electronic documents to image files (TIF, PDFs) as required
• Load data into hosting platform for review
• Support Project Management by assisting with document searching and tagging in hosted databases
• Perform quality control of work product
• Participate in regular policy and procedure review meetings with other team members
• Participate in knowledge sharing sessions organized by Operations team from time to time

Working Hours:

• Monday to Friday: 3:00 PM – 12:00 AM

What We're Looking For:

At the heart of our team is a culture that values curiosity, collaboration, and continuous growth. We're looking for final-year students and recent graduates who are eager to learn, develop professionally, and contribute meaningfully to a high-performing global team.

• Curious Mindset - You ask thoughtful questions, seek to understand the bigger picture, and are excited by new challenges and opportunities to learn.
• Lifelong Learner - You embrace continuous development and actively look for opportunities to expand your knowledge and skills.
• Collaborative Spirit - You thrive in team environments and understand the importance of working together to achieve shared goals.
• Strong Communicator - You communicate confidently and clearly, both verbally and in writing, and can adapt your communication style to different audiences.
• Growth-Oriented – You welcome feedback, demonstrate resilience, and see challenges as opportunities for growth.
• Cultural Fit - You align with our values and are excited to contribute to a workplace that prioritises integrity, collaboration, innovation, and excellence.

Requirements:

• A Degree/ Diploma or similar qualification with a focus on technology (eg. Information Technology, Computer Science, Information Systems, etc).
• Working knowledge of basic PC functions and Windows environment (e.g., MS Office)
• Ability to manage multiple priorities in a deadline-driven environment.
• Must be based in Cape Town.

Consilio’s True North Values

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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