Training & Organizational Development Specialist - Virginia

Arthur J. Gallagher · Petersburg · $51,273 (stated in the posting)

Apply on the company website

To be an employee of Live! Casino Virginia, you must 21 years of age or over.

Why We Need Your Talents:

At Live! we pride ourselves in our exceptional people.   Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand.

The Training and Organizational Development Specialist is responsible for providing educational support and learning opportunities by assisting with the preparation, presentation, facilitation, monitoring, evaluating and documenting of training activities for the organization.

Where You'll Make an Impact:

• Tracking and reporting on compliance training requirements.
• Managing users and courses in the LMS (snapshots, course creation, user creation and related processes).
• Managing community areas within the LMS, including appearance, tabs, and settings.
• Monitoring and analyzing LMS outages and managing performance.
• Providing immediate responses to problems and emergency situations affecting daily operations.
• Providing triage and troubleshooting for learning management system issues and tickets, escalating issues to the appropriate groups as needed.
• Attending meetings and seminars to obtain information for use in training programs, or to inform management of training program status.
• Keeping up with developments in area of expertise by reading current journals, books and articles.
• Monitoring, evaluating and recording training activities and program effectiveness.
• Offering specific training programs to help team members maintain or improve job skills.
• Organizing and developing, or obtaining, training procedure manuals and guides and course materials such as handouts and visual materials.
• Presenting information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
• Scheduling all training classes.
• Establishing and maintaining relationships with external training vendors. Coordinating communications about new courses, development programs and training events.
• Facilitation of new hire orientation and employee development training programs.
• Assisting with the design and application of evaluation techniques to measure the effectiveness of training.
• Maintaining team member training records.
• Coordinating training updates and changes when needed.
• Ad-hoc requests and other duties as assigned.

Skills to Help You Succeed:

• Learning Management System (LMS) experience preferred
• Group presentation and/or facilitation experience preferred
• Organizational development experience is a plus
• Instructional Systems Designs (ISD) experience is a plus
• Ability to communicate professionally with all levels of management
• Excellent written and oral communication skills
• Exceptional organizational, time management and problem-solving skills
• Attention to detail and follow-through
• Self-motivated and assertive with a can-do attitude
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Flexibility to maintain a dynamic work schedule as business dictates, including nights and weekends.

Must-Haves:

• Bachelor’s degree in a related field is preferred
• At least one (1) year of training experience
• You will be exposed to an alcohol and smoking environment and must be able to work in such environment.

• Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards. 

Physical Requirements:

• Standing, sitting, walking

Perks We Offer You

• Comprehensive Health Coverage 
• Retirement Savings with Company Match
• Leadership Skills Development & Mentorship Programs
• Tuition Reimbursement
• Exclusive Discounts on Travel, Services, Goods and Entertainment

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.

• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

Where You'll Make an Impact:

• Tracking and reporting on compliance training requirements.
• Managing users and courses in the LMS (snapshots, course creation, user creation and related processes).
• Managing community areas within the LMS, including appearance, tabs, and settings.
• Monitoring and analyzing LMS outages and managing performance.
• Providing immediate responses to problems and emergency situations affecting daily operations.
• Providing triage and troubleshooting for learning management system issues and tickets, escalating issues to the appropriate groups as needed.
• Attending meetings and seminars to obtain information for use in training programs, or to inform management of training program status.
• Keeping up with developments in area of expertise by reading current journals, books and articles.
• Monitoring, evaluating and recording training activities and program effectiveness.
• Offering specific training programs to help team members maintain or improve job skills.
• Organizing and developing, or obtaining, training procedure manuals and guides and course materials such as handouts and visual materials.
• Presenting information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
• Scheduling all training classes.
• Establishing and maintaining relationships with external training vendors. Coordinating communications about new courses, development programs and training events.
• Facilitation of new hire orientation and employee development training programs.
• Assisting with the design and application of evaluation techniques to measure the effectiveness of training.
• Maintaining team member training records.
• Coordinating training updates and changes when needed.
• Ad-hoc requests and other duties as assigned.

Skills to Help You Succeed:

• Learning Management System (LMS) experience preferred
• Group presentation and/or facilitation experience preferred
• Organizational development experience is a plus
• Instructional Systems Designs (ISD) experience is a plus
• Ability to communicate professionally with all levels of management
• Excellent written and oral communication skills
• Exceptional organizational, time management and problem-solving skills
• Attention to detail and follow-through
• Self-motivated and assertive with a can-do attitude
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Flexibility to maintain a dynamic work schedule as business dictates, including nights and weekends.

Must-Haves:

• Bachelor’s degree in a related field is preferred
• At least one (1) year of training experience
• You will be exposed to an alcohol and smoking environment and must be able to work in such environment.

• Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards. 

Physical Requirements:

• Standing, sitting, walking

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