Assistant Manager - Learning Business Partner

Arthur J. Gallagher · Bengaluru

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Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Gallagher is looking for an experienced AM – Learning Business Partner to support insurance verticals within the Gallagher Center of Excellence in Bangalore. The role will partner with business stakeholders to identify learning needs, design and deliver training solutions, and drive capability building. Insurance domain experience is preferred, and exposure to Property & Casualty (P&C) is an advantage.

Responsibilities:

• Partner with business leaders to identify capability gaps and learning priorities.  
• Align learning interventions with business goals and workforce needs.  
• Deliver virtual/classroom training on:  

1. Introduction to Insurance  
2. Business & Domain Overview  
3. Soft Skills (e.g. TTT) 

• Conduct training needs analysis and support learning design, including training plans, calendars, schedules, SOPs, and learning aids.  
• Manage multiple learning initiatives with ownership and accountability.  
• Track progress, learner feedback, completion, and training effectiveness.  
• Use Excel and PowerPoint for reporting, dashboards, and presentations.  
• Collaborate effectively with stakeholders, SMEs, and cross-functional teams.  
• Be open to occasional travel within India. 

Qualifications:

• 5–10 years of experience in Learning & Development / Training  
• Prior experience as a Senior Trainer / Assistant Manager  
• Experience training both new hires and experienced employees  
• Strong stakeholder management experience, preferably with exposure to US/UK/Aus stakeholders  
• Experience in IT/ITES domains; Insurance preferred; Banking, Mortgage, Financial Services, or similar also acceptable  
• Experience delivering training both in person and virtually 

Competencies: 

• Excellent communication, presentation, and facilitation skills  
• Strong training needs analysis and learning design capability  
• Good program management and analytical skills  
• Strong MS Office skills, especially Excel and PowerPoint  
• Ability to build rapport, work collaboratively, and adapt in a fast-paced environment  
• Positive attitude and willingness to learn insurance domain knowledge 

Preferred Qualifications: 

• Experience in insurance training  
• Exposure to P&C insurance  
• Training-the-Trainer (TTT) experience  
• Certifications in training, facilitation, or instructional design  
• Experience in a global or matrixed organization 

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Responsibilities:

• Partner with business leaders to identify capability gaps and learning priorities.  
• Align learning interventions with business goals and workforce needs.  
• Deliver virtual/classroom training on:  

1. Introduction to Insurance  
2. Business & Domain Overview  
3. Soft Skills (e.g. TTT) 

• Conduct training needs analysis and support learning design, including training plans, calendars, schedules, SOPs, and learning aids.  
• Manage multiple learning initiatives with ownership and accountability.  
• Track progress, learner feedback, completion, and training effectiveness.  
• Use Excel and PowerPoint for reporting, dashboards, and presentations.  
• Collaborate effectively with stakeholders, SMEs, and cross-functional teams.  
• Be open to occasional travel within India. 

Qualifications:

• 5–10 years of experience in Learning & Development / Training  
• Prior experience as a Senior Trainer / Assistant Manager  
• Experience training both new hires and experienced employees  
• Strong stakeholder management experience, preferably with exposure to US/UK/Aus stakeholders  
• Experience in IT/ITES domains; Insurance preferred; Banking, Mortgage, Financial Services, or similar also acceptable  
• Experience delivering training both in person and virtually 

Competencies: 

• Excellent communication, presentation, and facilitation skills  
• Strong training needs analysis and learning design capability  
• Good program management and analytical skills  
• Strong MS Office skills, especially Excel and PowerPoint  
• Ability to build rapport, work collaboratively, and adapt in a fast-paced environment  
• Positive attitude and willingness to learn insurance domain knowledge 

Preferred Qualifications: 

• Experience in insurance training  
• Exposure to P&C insurance  
• Training-the-Trainer (TTT) experience  
• Certifications in training, facilitation, or instructional design  
• Experience in a global or matrixed organization 

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