Human Resources Department - Consultant Management Associate

Arthur J. Gallagher · New York City · $42,000 (stated in the posting)

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Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

The Associate is responsible for coordinating and conducting full-cycle consultant management, including consultant sourcing, onboarding, vendor management, internal and external relationship management, and other ad hoc projects. They will also advise on and assist with implementing relevant policies and procedures.

Consultant Management Workflow

• Provide strategic insights and identify opportunities to improve existing governance framework based on regulatory developments and business needs.
• Influence management and hiring departments by providing strategic recommendations based on consultant market data, workforce analytics, and organizational priorities.
• Lead the design, implementation, and continuous optimization of a centralized consultant database to ensure accurate, accessible, and secure workforce information.
• Develop dashboards and reports to provide insights into consultant pipeline, vendor performance, workforce trends, contract status, and key performance indicators.
• Identify automation opportunities and streamline manual processes to improve the consultant lifecycle and governance framework.
• Propose and present annual consultant budget to management and monitor execution status and communicate with departments with potential budget execution issue as needed.
• Assist with analyzing, evaluating, developing and maintaining the Bank’s consultant needs and ensure its execution by reviewing job descriptions provided by user departments, managing budget allocation and presenting reports to management.
• Perform full-cycle consultant management workflow activities, including but not limited to screening resumes, liaising with staffing agencies, coordinating interviews, interviewing, assisting with contract administrations, and conducting background check and onboarding.
• Manage and maintain relationships with internal and external stakeholders, including but are not limited to management, hiring departments and staffing agencies.
• Conduct market research on contractor market trends, consultant hiring practices, contractor budget, and vendor performances.
• Conduct regular vendor performance reviews and identify opportunities to improve service quality and cost effectiveness.
• Perform contract review and contract negotiation with vendors.
• Influence management and hiring departments by providing strategic recommendations based on market data, workforce analytics, and organizational priorities.
• Develop and enhance policies and procedures and governance framework pertaining to consultant management.
• Maintain accurate consultant records, contracts, and documentation internally.
• Monitor consultant contract durations and proactively coordinate renewals, extensions, or terminations.
• Lead consultant offboarding and exit management activities and partner with Employee Relations team when applicable, ensuring timely completion of contract closure, knowledge transfer, system access deactivation, and documentation requirements.

Compliance, Audit, and Risk Management

• Stay abreast of legal updates and advise on relevant policies and procedures accordingly.
• Follow all internal policies and procedures within the Bank’s risk framework.
• Escalate any potential violation of internal policies and procedures and/or any local, state and federal laws.
• Ensure consultant engagements comply with organizational policies, employment regulations, and contractual obligations.
• Support periodic audit by providing documentation evidence.
• Support and provide inputs on risk assessments.

Others

• Participate/lead departmental/Bank-wide ad hoc projects as assigned.
• Assist in other HR segments if needed.

• Bachelor’s degree required, ideally in Human Resources, Organizational Development, Labor Relations, or other related majors; Master’s degree preferred.
• 3 years of HR related experience with strong interest and passion in HR as a career required, recruitment experience is highly preferred.
• Capable of multi-tasking and working in fast-paced environment.
• Excellent communication skill is a must, bilingual ability in Mandarin is highly preferred.
• Data Analytical skill is highly preferred.

Actual salary is commensurate with candidate’s relevant years of experience, skillset, education and other qualifications.

Consultant Management Workflow

• Provide strategic insights and identify opportunities to improve existing governance framework based on regulatory developments and business needs.
• Influence management and hiring departments by providing strategic recommendations based on consultant market data, workforce analytics, and organizational priorities.
• Lead the design, implementation, and continuous optimization of a centralized consultant database to ensure accurate, accessible, and secure workforce information.
• Develop dashboards and reports to provide insights into consultant pipeline, vendor performance, workforce trends, contract status, and key performance indicators.
• Identify automation opportunities and streamline manual processes to improve the consultant lifecycle and governance framework.
• Propose and present annual consultant budget to management and monitor execution status and communicate with departments with potential budget execution issue as needed.
• Assist with analyzing, evaluating, developing and maintaining the Bank’s consultant needs and ensure its execution by reviewing job descriptions provided by user departments, managing budget allocation and presenting reports to management.
• Perform full-cycle consultant management workflow activities, including but not limited to screening resumes, liaising with staffing agencies, coordinating interviews, interviewing, assisting with contract administrations, and conducting background check and onboarding.
• Manage and maintain relationships with internal and external stakeholders, including but are not limited to management, hiring departments and staffing agencies.
• Conduct market research on contractor market trends, consultant hiring practices, contractor budget, and vendor performances.
• Conduct regular vendor performance reviews and identify opportunities to improve service quality and cost effectiveness.
• Perform contract review and contract negotiation with vendors.
• Influence management and hiring departments by providing strategic recommendations based on market data, workforce analytics, and organizational priorities.
• Develop and enhance policies and procedures and governance framework pertaining to consultant management.
• Maintain accurate consultant records, contracts, and documentation internally.
• Monitor consultant contract durations and proactively coordinate renewals, extensions, or terminations.
• Lead consultant offboarding and exit management activities and partner with Employee Relations team when applicable, ensuring timely completion of contract closure, knowledge transfer, system access deactivation, and documentation requirements.

Compliance, Audit, and Risk Management

• Stay abreast of legal updates and advise on relevant policies and procedures accordingly.
• Follow all internal policies and procedures within the Bank’s risk framework.
• Escalate any potential violation of internal policies and procedures and/or any local, state and federal laws.
• Ensure consultant engagements comply with organizational policies, employment regulations, and contractual obligations.
• Support periodic audit by providing documentation evidence.
• Support and provide inputs on risk assessments.

Others

• Participate/lead departmental/Bank-wide ad hoc projects as assigned.
• Assist in other HR segments if needed.

• Bachelor’s degree required, ideally in Human Resources, Organizational Development, Labor Relations, or other related majors; Master’s degree preferred.
• 3 years of HR related experience with strong interest and passion in HR as a career required, recruitment experience is highly preferred.
• Capable of multi-tasking and working in fast-paced environment.
• Excellent communication skill is a must, bilingual ability in Mandarin is highly preferred.
• Data Analytical skill is highly preferred.

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