Employee Engagement Specialist

Arthur J. Gallagher · Jacksonville

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Job Responsibilities:

• Lead and support employee engagement and culture initiatives, including employee appreciation events, team-building activities, holiday celebrations, wellness programs, and other initiatives designed to enhance morale and connection.
• Support recognition programs and initiatives that promote employee satisfaction, retention, and a positive workplace culture.
• Collect and evaluate employee feedback to help shape and improve engagement strategies and culture-building efforts.
• Partner with HR leadership to develop and implement strategies that promote an inclusive, engaging, and supportive work environment.
• Provide administrative support for employee benefit programs, including enrollment, onboarding, and employee education, while maintaining accurate data and coordinating with vendors and payroll for timely updates.
• Support onboarding and offboarding processes, including preparing documentation, coordinating orientations, and helping ensure smooth employee transitions.
• Assist with maintaining HRIS data and employee records with accuracy, confidentiality, and compliance.
• Support leave management, employee status changes, and related documentation as needed.
• Assist with compliance efforts related to federal, state, and internal HR policies and procedures.
• Provide general HR administrative support as needed to support department operations and employee needs.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Communications, or a related field preferred.
• 2+ years of experience in employee engagement, workplace culture, HR support, or related roles.
• Strong interpersonal and communication skills with the ability to build relationships across the organization.
• High attention to detail, strong organizational skills, and the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite and familiarity with HRIS systems.
• Passion for creating a positive workplace culture and improving the employee experience.
• Ability to handle sensitive information with confidentiality and professionalism.
• Self-starter with a service-oriented mindset and a willingness to take initiative.
• SHRM-CP, PHR, or related certifications are a plus but not required.

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