Benefits Specialist

Arthur J. Gallagher · Schaumburg

Benefit Specialist

We believe in our Employees First and we get great results because of great people. We continually strive to create a workplace culture that challenges and encourages our employees to step outside their comfort zones and promotes creativity and participation. We pursue the greatest possible impact in every interaction, every minute of every day. Our foundation is made up of our Pillars:

Dream Big Have Courage Take Initiative Be Accountable Enjoy It Give Back

In terms of cultural fit, the successful candidate will win the hearts and minds of our clients, be self-motivated and be energized by working amongst a group of thoughtful, smart, fast-paced and successful colleagues. He or she will enjoy being a part of an organization focused on excellent service to our clients and will be a naturally collaborative individual who enjoys interacting with individuals at all levels. Additionally, he or she will be a strong team player with a proactive approach and the ability to take initiative with discretion and judgment.

Position Summary:

The Benefit Specialist is responsible for serving as the internal resource for various aspects of benefit plan administration, notably the management of eligibility on all carve out plans, audit and reconciliation as well as system reporting and plan set up expertise for Prism. The Benefit Specialist also creates and maintains strong working relationships with clients and vendors to ensure a consistent and compliant benefit administration experience.

Essential Responsibilities and Duties:

Serve as Benefits Representative for “Tier 1” Client Implementations and act in supportive role on “Tier 2” and “Tier 3” Client Implementations
Serve as Benefits Representative for clients’ employee benefit brokers
Process member-level insurance coverage enrollments, changes, terminations, and COBRA processing using vendor portals for lines of coverage in which EmPower HR’s preferred broker partner is not the broker of record.
Perform monthly audit and reconciliation of all benefit plans in which EmPower HR’s preferred broker partner is not the broker of record and for master policy plans that have census-based enrollment.
Advise internal payroll processing teams regarding benefit billing adjustments.
Manage and troubleshoot the HR technology platform and process as it applies to client-level benefit plan set-up and transmission of applicable master policy eligibility file feeds.
Utilize HR technology platform to run reports as-needed specific to benefits.
Ensure internal teams, clients, and co-employees have access to necessary and up to date benefit material.
Serve as point person to review and resolve internal benefit related coverage and billing related inquires.

Education, Knowledge and Skills:

Bachelor’s degree in human resource management or related field. Equivalent work experience may be substituted for education
Two to four years of benefit administration or HRIS experience with a focus on benefit set up and reconciliation.
Familiarity with a variety of benefit related areas such as benefits administration, benefit compliance, and auditing/reconciliation.
Proficiency in MS Office Suite, HRP/Prism, or related HRIS Software Programs.

Key Competencies:

Act consistently with the company’s values and mission (6 Pillars)
Demonstrate a high level of attention to detail and timely follow through
Learn quickly; a relentless and nimble learner
Demonstrate Benefits knowledge and is open to feedback and development
Understand the EmPower HR business model and is able to learn how that connects to the clients’ businesses
Display a positive attitude and passion for serving our clients
Practice attentive and active listening skills
Comfortable with ambiguity; can effectively cope with change, shift gears easily, and adapt according to business or client needs
Approachable and able to successfully build relationships with a variety of people
Strong time management and prioritization skills
Good interpersonal savvy – able to relate openly and comfortably with diverse groups of people
Makes sound decisions even in the absence of complete information
Timely, responsive, accurate, and thorough in all written and verbal communication
Able to manage through complex issues by asking the right questions, utilizing resources, and gathering data to triage and solve problems
Has the courage to tackle difficult problems and acts with resilience when faced with challenges

CSIG Holdings is privately owned and operated, based in Brighton, Michigan and proud to tout our Midwestern values. Our corporate philosophy of making the most out of every minute of every day, is infused throughout our operations. In fact, our passion for what we do is noticeable in everything we do.

We serve and support our businesses with a unique shared services model that allows them to focus on their core business by centralizing all other necessary business functions including: Employee Experience, Financial, Implementation, Legal, Marketing, Operations, Performance, Project Management, Research, Strategy and Technology.

Growing People, Growing Business, Growing Communities

EmPower HR creates customized human resource management solutions for our clients and their employees. Our full range of Professional Employer Organization (PEO) services gives you and your employees access to great benefits and a knowledgeable and responsive staff that is just as dedicated to your business as your own team/

Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.

It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.

We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work- life benefits.

If you love serving others, and are looking for an opportunity to thrive, CSIG holdings and our businesses is your destination.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

Growing People, Growing Business, Growing Communities

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work- life benefits.

If you love serving others, and are looking for an opportunity to thrive, CSIG holdings and our businesses is your destination.

Equal Opportunity Employer

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