Client Director - Digital Marketing
Chain Reaction · Dubai
Job Overview
We are seeking an experienced and commercially driven Client Director with 8–12 years of experience in digital marketing and client leadership.
The ideal candidate has a strong track record in leading pitches, winning RFPs, managing a portfolio of clients, and driving revenue growth through strategic account expansion.
This role requires a senior leader who can combine strategic thinking, commercial ownership, and full-funnel digital expertise to grow both new and existing business.
Key Responsibilities
- Lead and manage end-to-end pitching and RFP processes
- Develop winning proposals, strategic decks, and commercial frameworks
- Own and deliver against assigned revenue targets
- Drive new business acquisition and pipeline growth
- Manage and grow a portfolio of key client accounts
- Identify and execute upselling and cross-selling opportunities
- Develop integrated full-funnel digital strategies (awareness, consideration, conversion, retention)
- Build strong, long-term client partnerships at senior stakeholder level
- Collaborate with internal teams (performance, media, creative, content, analytics) to ensure delivery excellence
- Monitor account performance and ensure client satisfaction, retention, and profitability
Requirements
Requirements
- 8–12 years of experience in client servicing, account leadership, or business development within digital marketing
- Proven track record of winning competitive RFPs and leading successful pitches
- Strong commercial acumen with experience owning revenue targets
- Demonstrated ability to drive account growth through upselling and cross-selling
- Deep understanding of full-funnel digital marketing strategy
- Experience managing multiple clients and cross-functional teams
- Excellent presentation, negotiation, and stakeholder management skills
- Results-driven mindset with strong leadership capabilities
Preferred Background
- Agency experience preferred
- Experience handling large or regional accounts
- Strong analytical and performance-driven approach
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