Immigration Service Line – Immigration Leadership Team Operations Support - Manager
Vialto Partners · London · £6,500/month (stated in the posting)
Company Description
Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.
Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.
Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.
Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.
To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram.
Job Summary
We are seeking a highly organized and detail-oriented Assistant to support our Chief of Staff and Immigration Global leadership Team in both strategic initiatives and day-to-day operational management. This is a hands-on role combining executive support with data management, business intelligence, and administrative coordination.
Working closely with the Chief of Staff, you will be instrumental in gathering, analyzing, and presenting data to inform business decisions, while ensuring the smooth running of the Immigration leadership team. This role offers excellent exposure to all aspects of the firm's operations and direct involvement in business performance monitoring and strategic projects.
Key Responsibilities
Data Management & Business Intelligence
Maintain and update key business performance databases and dashboards to monitor performance of the service line against challenging objectives
Extract, compile, and analyze data from the firm's finance and sales systems
Create and maintain data sources for forecasting and analysis
Track and report on service line metrics including client satisfaction; opportunity pipeline; client portfolio data and some financial data
Prepare data visualizations and presentations for management meetings
Maintain accuracy and integrity of all management information
Generate ad-hoc reports and analysis as requested by the Chief of Staff or leadership team
Identify data quality issues and work with relevant teams to resolve them
Leadership team support
Assist with the preparation of agendas, papers, and briefing documents for leadership meetings, board meetings, operations reviews, global townhalls, Country Leaders calls and other internal meetings
Attend meetings as required, taking accurate minutes and tracking action items
Work with the Immigration Leadership Team and network to ensure our service line SharePoint site is up to date, relevant, and is a valuable resource.
Provide support to Immigration Country leaders with their ad hoc questions
Project Coordination & Administrative Support
Support the delivery of service line projects and strategic initiatives
Track project milestones, deadlines, and deliverables
Draft internal communications, presentations, and documents
Qualification
Data Management & Business Intelligence
Maintain and update key business performance databases and dashboards to monitor performance of the service line against challenging objectives
Extract, compile, and analyze data from the firm's finance and sales systems
Create and maintain data sources for forecasting and analysis
Track and report on service line metrics including client satisfaction; opportunity pipeline; client portfolio data and some financial data
Prepare data visualizations and presentations for management meetings
Maintain accuracy and integrity of all management information
Generate ad-hoc reports and analysis as requested by the Chief of Staff or leadership team
Identify data quality issues and work with relevant teams to resolve them
Leadership team support
Assist with the preparation of agendas, papers, and briefing documents for leadership meetings, board meetings, operations reviews, global townhalls, Country Leaders calls and other internal meetings
Attend meetings as required, taking accurate minutes and tracking action items
Work with the Immigration Leadership Team and network to ensure our service line SharePoint site is up to date, relevant, and is a valuable resource.
Provide support to Immigration Country leaders with their ad hoc questions
Project Coordination & Administrative Support
Support the delivery of service line projects and strategic initiatives
Track project milestones, deadlines, and deliverables
Draft internal communications, presentations, and documents
Experience & Profile
Experience
Experience in a business support, data analysis, or executive assistant role
Proven experience working with data, preparing reports, and analyzing business information
Experience in a professional services environment (law firm, accountancy, consultancy, etc.)
Track record of managing multiple priorities and meeting deadlines
Experience supporting senior management or executives
Technical Skills:
Advanced Excel skills including pivot tables, VLOOKUP, formulae, and data manipulation (essential)
PowerPoint proficiency for creating professional presentations
Competent with Word and Outlook
Ability to learn new software systems quickly
Familiarity with data visualization tools (Power BI, Tableau) advantageous
Comfortable working with large datasets and databases
Skills & Abilities:
Excellent analytical skills with high attention to detail
Ability to identify trends and insights from data
Strong organizational and time management skills
Clear and professional written and verbal communication
Methodical approach to work with focus on accuracy
Ability to work independently with minimal supervision
Problem-solving mindset and practical approach
Capable of translating complex data into clear, actionable information
Personal Qualities:
Absolute discretion and confidentiality with sensitive financial and business data
Proactive and self-motivated approach
Comfortable working at pace in a busy environment
Flexible and adaptable to changing priorities
Professional demeanor and collaborative working style
Strong work ethic and commitment to quality
Commercially aware with good business sense
Calm under pressure
Additional Information
This is a regular full-time position.
Location: UK - (preferred). Also open to Europe West.
We are an equal opportunity employer that does not discriminate based on any legally protected status.
Please note, AI is used as part of the application process.