Showroom Coordinator & Administrative Assistant
Classet · Kentwood · $17–$22/hr (stated in the posting)
Re-Bath is Hiring a Showroom Coordinator & Administrative Assistant!
Location: Kentwood, MI
Branch: Grand Rapids
Schedule: Full-Time
Pay Rate: $17 - $22 per hour
Employment Type: Full-Time
Overview
Re-Bath is seeking a highly organized and customer-focused Showroom Coordinator & Administrative Assistant to join our Grand Rapids team. As the first point of contact for customers visiting our showroom or contacting our office, you'll play a critical role in creating an exceptional customer experience while supporting daily business operations.
This position is ideal for a proactive professional who enjoys balancing customer interaction, administrative responsibilities, scheduling, inventory coordination, and operational support. If you thrive in a fast-paced environment and enjoy helping homeowners begin their remodeling journey, we'd love to hear from you.
Responsibilities
- Welcome customers and visitors to the showroom and provide a positive first impression
- Answer incoming calls, emails, and customer inquiries professionally and promptly
- Schedule consultations, appointments, and follow-up communications
- Maintain a clean, organized, and inviting showroom environment
- Receive, inspect, and organize incoming product deliveries
- Coordinate logistics and assist with inventory tracking
- Support project managers and installation teams with administrative tasks
- Assist with permit submissions, documentation, and municipal correspondence
- Manage office records, filing systems, and scheduling calendars
- Perform occasional permit runs and supply pickups as needed
- Identify opportunities to improve office efficiency and customer experience
Requirements
Must Have
- High school diploma or GED
- Minimum 1 year of experience in customer service, reception, or administrative support
- Strong phone etiquette and professional written communication skills
- Excellent organizational and multitasking abilities
- Strong attention to detail and ability to manage competing priorities
- Proficiency with Microsoft Office, email platforms, and scheduling software
- Ability to lift and move up to 50 lbs when receiving product deliveries
- Valid driver's license and reliable transportation
- Positive attitude, dependability, and willingness to learn new systems and processes
Nice to Have
- Experience in a showroom, retail, warehouse, home improvement, or construction-related office
- Familiarity with CRM software, project management tools, or scheduling platforms
- Knowledge of residential construction, building codes, or permit application processes
Benefits
- Competitive hourly pay
- Stable full-time employment
- Professional development opportunities
- Hands-on exposure to the home remodeling industry
- Supportive team environment
- Growth and advancement opportunities
- Paid training
- Paid Time Off (PTO)
- Employee assistance and support programs