26-10087 Relief Secretary - Families Forward

Canadian Mental Health Association · Lansing

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CMHA-CEI is a Michigan Certified Gold Level Veteran Friendly Employer and we encourage active military service members, veterans, and their family members to apply.

Responsibilities: Under the direction of a Families Forward Manager, serves as a relief secretary for various secretarial positions within the program.  Performs a wide variety of secretarial/support tasks, which require proficiency in the use of a computer, in particular Excel. Supports front desk secretary which could include greeting consumers, screening and routing telephone calls, assisting walk-in consumers and other visitors by ascertaining needs or referring to appropriate staff and perform reimbursement processes.  Assists other secretaries, which could include gathering data, processing reimbursement, filling records, scanning and other secretarial duties.   Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI mission, policies and procedures. CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service member, veterans, and their family member to apply.

Requirements: Possession of a High School diploma or G.E.D. equivalency required. A minimum of two years secretarial experience or equivalent required. Must be able to pass a Microsoft Word and Excel exam with a proficient score. Proficient in Microsoft Word is required.  Knowledge and experience of Excel is preferred required. The ability to gain proficiency in Smartcare, the agency software that tracks statistical data, services rendered and bill for services is required.  Ability to communicate accurately and effectively both in writing and verbally is required. 

To Apply: Applicants must submit an employment application.  Resumes cannot be substituted for the employment application.  CMHA’s promotion of diversity is fueled by the desire to seek equality of opportunity for all persons.

Salary/Hours:  $19.85 per hour  0 – 19 hours a week. Monday through Friday, 8:00 a.m. to 8:00 p.m.

Mobile Crisis Services provides crisis intervention with the opportunity to serve consumers in a variety of community-based settings. Providing crisis intervention in a variety of environments allows us to meet each family’s unique need while removing the barrier of having to come in for support. Mobile Crisis also provides prescreens for Inpatient to children and adolescents. Relief Secretary Families Forward CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service members, veterans, and their family members to apply.

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