Senior Field Service Engineer
Cohu · Malaysia
Join Our Team
At Cohu Malaysia, we are committed to driving innovation and excellence in the semiconductor industry. Our mission is to create a dynamic and inclusive work environment where every team member feels a sense of belonging and has the opportunity to make a meaningful impact. By joining us, you will be part of a collaborative and forward-thinking workforce dedicated to shaping the future of technology.
Unleash your Potential
We are looking for a Field Service Senior Engineer to join our team. In this role, you will troubleshoot, provide technical solutions, and analyze on-site machine issues raised by customers.
Impact You Will Make
Plan and coordinate final test activities with cross-functional teams (Team Lead, Project Manager, Engineering, QA and other stakeholders) to meet project scope and timelines.
Execute final test operations according to plan and escalate any deviations per the manufacturing escalation protocol.
Perform final test checklists and customer-specific requirements accurately, targeting zero defects.
Provide feedback to the setup team to improve module setup processes.
Collaborate with engineering to enhance mechanical, hardware, software, and vision design templates.
Work closely with project management to refine sample handling and customer requirement alignment.
Log all issues in the tracking database to support continuous improvement and root cause analysis.
Use appropriate calibrated tools, jigs, and controlled documents to carry out tasks correctly.
Continuously develop technical competencies aligned with the annual training matrix.
Uphold 5S principles daily, ensuring proper tool maintenance, material labeling, and workplace organization.
Adhere strictly to safe work procedures and use required personal protective equipment (PPE).
Provide support for field service assignments domestically or internation-ally (up to 10 trips annually).
Support company vision, mission, and annual goals through active participation and commitment.
Perform any other duties as assigned by the supervisor.
Our Ideal Candidate
Able to travel on short notices.
Ability to work overtime as needed.
Ability to work independently and good interpersonal skills.
Diploma/Degree in Electronic/Electrical Engineering, ATE experience preferred.
Experienced in handling Pick-and-Place (PnP) machines.
Language skills:
Fluent English (spoken and/ written skills).
Know other languages will be advantage.
Why Join Us?
At Cohu Malaysia, we offer a collaborative work environment that fosters growth, innovation, and a commitment to excellence. You'll have the opportunity to work with cutting-edge technology and make a significant impact on our products and processes.
We value our people and offer them:
Five-Day Work Week
Flexible Working Arrangement
Comprehensive Benefits
Profit Sharing
Continuous Learning
Overseas Opportunities
Apply Today!
If you're ready to take your career to the next level and work with a team that's pushing the boundaries of technology, apply now to join Cohu Malaysia as a Field Service Senior Engineer!
The Field Service Senior Engineer is responsible for providing equipment service, conducting equipment, retrofit kit installation and setup, coordinating with internal staff to improve equipment performance, collecting and analyzing customer's data, and reporting all equipment's issue and updating WebQC accordingly.