Host/ Hostess

Conrad Athens The Ilisian · Athens

Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.

As a Host/Hostess at Conrad Athens The Ilisian, you will play a pivotal role in creating exceptional first impressions for our guests. You will be the face of our restaurant, welcoming guests in a warm and friendly manner while efficiently managing the seating process. Your ability to balance hospitality with operational efficiency will ensure that each guest has a memorable dining experience.

Responsibilities

Greet all guests with warmth and professionalism upon arrival, ensuring a gracious and memorable first impression.
Manage seating assignments, waitlists, and guest flow efficiently to optimize dining room operations and guest satisfaction.
Assist with reservations, special requests, and personalized arrangements, demonstrating in-depth knowledge of the restaurant’s offerings and capabilities.
Liaise seamlessly with service and culinary teams to ensure accurate order delivery and a smooth, coordinated dining experience.
Present menus and communicate daily specials with clarity and enthusiasm, offering thoughtful food and beverage pairing recommendations.
Proactively monitor guest movement and table turnover to minimize wait times while upholding service excellence.
Maintain an immaculate and organized front-of-house environment that reflects the luxury and elegance of the Conrad brand.
Address guest inquiries, comments, and concerns with professionalism and discretion, ensuring timely resolution and overall satisfaction.

Requirements

Minimum of 2 years' experience as a Host/Hostess within a luxury restaurant or hotel.
Strong interpersonal skills with a passion for providing exceptional guest service.
Excellent communication skills in both English and Greek; additional language skills are a plus.
Ability to multitask and work efficiently under pressure while maintaining a positive attitude.
Familiarity with restaurant reservation systems is an advantage.
Team-oriented mindset with a commitment to collaboration and excellence in service.
Flexibility to work shifts, including evenings and weekends as required by the restaurant's operating hours.

Benefits

At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand, where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).
The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.

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