Senior Groups & Events Executive

Conrad Athens The Ilisian · Athens

Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.

As a Senior Groups & Events Executive, you will play a key role in maximizing conversion opportunities and driving revenue growth for the hotel’s Groups & Events business. You will manage incoming inquiries, prepare tailored proposals, negotiate contracts, and work closely with Sales, Revenue Management, and Operations teams to ensure a seamless customer journey from inquiry to confirmation.

Responsibilities

Manage and convert Groups & Events inquiries, ensuring timely follow-up and maximizing revenue opportunities.
Prepare proposals, contracts, and event quotations in line with hotel pricing and commercial strategies.
Build and maintain strong relationships with clients, agencies, and event planners throughout the sales process.
Collaborate closely with Sales, Revenue Management, and Operations teams to ensure accurate event planning and execution.
Negotiate rates, terms, and conditions while maintaining profitability and customer satisfaction.
Maintain accurate records of business opportunities and client interactions, in CRM systems (Delphi, Opera, OnQ and other systems), ensuring data accuracy and proper tracking.
Monitor conversion performance and identify opportunities to improve sales effectiveness and revenue generation.
Conduct site inspections and client meetings when required to support business conversion.

Requirements

Bachelor’s degree in hospitality management, Business Administration, or a related field.
Minimum of 4 years’ experience in a similar role is mandatory.
Strong understanding of hotel sales processes, group and event planning, and revenue management principles.
Excellent organizational skills with the ability to manage multiple projects and deadlines simultaneously.
Strong negotiation, communication, and relationship-building skills.
Proficiency in Microsoft Office; experience with Delphi, Opera, OnQ, and event management systems is highly desirable.
Fluency in Greek and English, both written and spoken; additional languages will be considered an asset.
Strong attention to detail, commercial awareness, and a customer-focused approach.

Benefits

At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).
The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.

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