Senior Sales Executive- Banking & Retail

Diebold Nixdorf · South Africa

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Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

The Senior Sales Executive plays a pivotal role in driving sustainable growth across key banking and retail clients by managing the full sales lifecycle — from identifying opportunities to closing strategic, high‑value deals. This role is designed for a relationship‑focused, commercially minded leader who understands the realities of operating in complex, fast‑changing environments. You will partner closely with clients to understand their world, co‑create meaningful solutions, and build long‑term relationships rooted in trust, credibility, and shared success. You’ll work within a collaborative, people‑centric culture that values ownership, resilience, and making a real impact — both for customers and the wider community. This is an opportunity for someone who thrives in environments where relationships matter as much as results.

Responsibilities:

Account Relationship Management & Sales Process

• Manage all stages of the sales process, including prospecting, qualification, proposal development, negotiation, and closing.
• Build trusted, long-term relationships with customers across all levels—from operations teams to C‑suite executives.
• Deeply understand customer strategies, market dynamics, and industry trends in both banking and retail, identifying their impact on existing and future business opportunities.
• Proactively address customer challenges, applying creativity and past experience to drive effective solutions.

Strategic Account Development

• Create and execute comprehensive Account Plans encompassing both transactional and strategic growth initiatives.
• Develop compelling Value Propositions aligned with client business objectives, converting them into a healthy sales pipeline and successful wins.
• Demonstrate strong awareness of financial and commercial implications of deals and tailor interactions accordingly.

Internal & External Collaboration

• Mentor and guide delivery teams to ensure customers receive a consistent, high‑quality, and value‑driven service experience.
• Manage client expectations, provide updates to senior customer stakeholders, and participate in steering and executive review meetings.
• Maintain clear and timely communication with both internal and external stakeholders, escalating risks and ensuring mitigation strategies are in place.
• Oversee commercial aspects of client engagements such as contracts, proposals, licensing, and change agreements.

Qualifications:

• Bachelor’s degree or Master´s degree.
• 5+ years of relevant experience in sales, account management, or business development.
• Experience or background in core banking, financial services, or retail industry operations.
• Understanding of how banking branches, retail environments, or customer experience centers operate—and how technology enables them.
• Strong business, financial, and commercial acumen with the ability to understand and articulate client business drivers.
• Exceptional communication, presentation, writing, and collaboration skills.
• Proven ability to work independently as well as in multidisciplinary teams.
• Experience in complex solution sales, particularly software, services, or technology-driven offerings.
• High problem‑solving aptitude, strong negotiation skills, and excellent decision‑making capabilities.
• Consultative selling experience with complex, multi‑layered solution design.
• Proficient with Microsoft Word, Excel, and PowerPoint, with working knowledge of CRM systems (e.g., Salesforce).
• Demonstrated success building strategic customer relationships with senior executives.
• Highly organized, entrepreneurial, solution‑oriented mindset with strong time and territory management skills.
• Ability to travel up to 50%.

Preferred Competencies:

• Existing professional network within banking or financial services, retail industry.
• Familiarity with Diebold Nixdorf solutions, or similar technology ecosystems, is considered a plus.

About Us

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation

The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

*Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.*

** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes.**​

***Preference will be given to candidates from designated groups as per our company’s Employment Equity plan and in accordance with the Employment Equity Act.***​

We are a global company operating in multiple locations and entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations

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