Analyst, Travel & Corporate Card
Dave & Buster's · Coppell
Job Description:
The Travel & Corporate Card Analyst will be responsible for the day-to-day administration, support, and optimization of the organization's SAP Concur Travel and Expense management system. This role ensures the efficient processing of T&E data, maintains compliance with company policies, and provides user support to employees across the organization.
Key Responsibilities:
- System Administration & Support:
- Provide daily operational support for SAP Concur modules (e.g., Request, Expense, Travel, and Invoice).
- Resolve system errors and troubleshoot technical issues within Concur.
- Manage helpdesk tickets related to SAP Concur in a timely and efficient manner.
- Collaborate with internal IT teams and external vendors to resolve technical issues and ensure system integrations (e.g., with ERP systems, corporate card platforms).
- User Support & Training:
- Lead training sessions and provide ongoing support to employees on using the Concur system for expense submission, travel booking, and policy adherence.
- Develop and maintain user guides, FAQs, and other support materials for the Concur platform.
- Answer employee inquiries and assist with account maintenance, expense reconciliation, and system-related issues.
- Compliance & Auditing:
- Ensure compliance with company T&E policies through regular audits and reviews of expense reports.
- Monitor and maintain daily system operations to ensure compliance and accuracy.
- Collaborate with Internal Audit and Compliance teams to enforce policies via system rules.
- Data Analysis & Reporting:
- Generate and analyze reports on corporate card usage, expense trends, and compliance for leadership insights.
- Utilize data to identify areas for process improvement and optimization within T&E operations.
- Process Improvement:
- Continuously improve processes to enable the business to scale and maintain a strong internal control environment.
- Identify, propose, and implement process improvements related to T&E management.
Qualifications:
- Education: A high school diploma or GED is required.
- Experience:
- Minimum of 3-5 years of experience in T&E expense experience, audits, or accounting.
- Proven experience working with SAP Concur systems, including Expense Management, Travel Management, and Invoice Management modules.
- Experience resolving helpdesk tickets and providing end-user support.
- Skills:
- Strong analytical and problem-solving skills, with the ability to review data, identify trends, and conduct audits.
- Excellent written and verbal communication skills to effectively interact with employees, stakeholders, and external vendors.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Knowledge of financial controls, audit processes, and corporate policies related to expense management.
- Ability to work independently and as part of a team, with excellent organizational and time management skills.
WHAT’S IN IT FOR ME?:
Dave & Buster’s is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.
- Exclusive discounts on food and games at D&B & Main Event.
- Paid Time Off (PTO) that increases with tenure.
- 10 Company Holidays (Including your Birthday) & 2 Floating Holidays per year.
- Medical, dental, vision and voluntary benefits
- Part Time/Full Time benefits available
- Sub Benefits:
- SurgeryPlus, and Telehealth benefits
- 401k with company match following 6 months of employment.
- Buster’s Legacy Fund (Support Team Members during difficult Times)
- Employee Assistance Program (EAP) Offerings.
- Work out facility on-site.
- Employee Power Card | Free Video Games.
We work hard, play hard and have FUN!
Salary Range:
50940-
67920We are an equal opportunity employer and participate in E-Verify in states where required.