DHC_Information Technology.Manager - Technology Business Management
Dubai Holding · United Arab Emirates
Established in 2004, Dubai Holding is a global investment company with investments in more than 34 countries and a combined workforce of nearly 45,000 individuals. In line with the vision of Dubai’s leadership and economic diversification strategy, Dubai Holding companies have nurtured sectors, irrevocably transforming Dubai’s socio-economic landscape and positioning Dubai as a diversified, globally integrated economy.
Dubai Holding is committed to the diversification of Dubai’s non-oil economy. Our portfolio, valued at over AED 284+ billion, spans 10 sectors, including real estate, hospitality, leisure & entertainment, ICT, design, education, media, retail, manufacturing & logistics, and science.
For the Good of Tomorrow
Dubai Holding is looking to hire a Business Manager within the Information Technology Department at Dubai Holding. The role holder is responsible for supporting the Group Chief Technology Officer (GCTO) in managing and executing the Technology agenda, ensuring that priorities, decisions and workstreams are effectively coordinated, tracked and translated into actionable deliverables. The role holder is also responsible for driving business management activities across the Technology function, including performance monitoring, reporting, strategic initiative support, cross‑functional coordination and enabling smooth and disciplined execution of tasks and projects within the GCTO Office.
If you are ready to embark on a dynamic journey where your talents are valued, and your contributions make a real impact, we would like to hear from you.
Key Accountabilities:
Business Management & GCTO Office Support:
Lead internal communication, information flow and preparation of materials for GCTO meetings, reviews and decision‑making forums
Prepare high‑quality reports, presentations and analytical summaries for senior leadership
Support planning and coordination of leadership meetings, forums and internal Technology events
Oversee daily administrative and operational activities linked to the GCTO Office to ensure consistent and efficient functioning
Strategy Support & Special Initiatives:
Support early‑stage structuring and assessment of strategic initiatives, including technology‑led venture exploration and infrastructure opportunities
Conduct market, financial and operational analysis to support informed recommendations
Translate strategic priorities into clear action plans with milestones and follow‑up actions
Collaborate with Strategy & Value Creation, external advisors and internal teams to progress strategic and exploratory workstreams
Performance Monitoring & Planning
Monitor Technology KPIs, operational performance, risks and dependencies, and escalate issues proactively
Support annual planning cycles, including business plans, manpower views, budget inputs and initiative trackers
Consolidate performance reports and dashboards for the GCTO and senior management
Highlight opportunities for operational improvement based on performance trends and stakeholder feedback
Governance & Cross-Functional Coordination:
Coordinate the Technology leadership operating rhythm, including planning sessions, performance reviews and structured follow‑up actions
Ensure decisions made by the GCTO are documented, communicated and actioned across all relevant teams
Liaise across engineering, infrastructure, cybersecurity, applications, digital services and data teams to maintain alignment and continuity
Escalate delivery challenges, bottlenecks and risks to the GCTO with recommended solutions
Analysis, Reporting & Executive Communication:
Prepare decision documents, briefing notes and issue summaries for GCTO review
Review submissions and proposals for completeness, quality and alignment with Technology priorities
Synthesise complex issues into clear, concise outputs suitable for senior leadership
Stakeholder Engagement:
Engage with internal stakeholders across Technology and corporate functions (Finance, HR, Legal, DHGS) to progress workstreams
Facilitate communication and coordination across departments supporting Technology initiatives
Build strong internal relationships to support collaboration and efficient delivery
Who we are looking for:
8–10 years of experience in business management, strategy, planning, or financial analysis roles.
Experience in technology, digital, infrastructure or information environments, or in consulting roles with exposure to technical or strategic workstreams, is preferred
Demonstrated experience supporting senior leadership across multi‑disciplinary or cross‑functional initiatives
Strong analytical background with the ability to interpret data and develop actionable insights
Education/Professional Certification:
Minimum requirements
Bachelor’s degree in Business, Technology, Engineering, Finance or a related field.
Desirable requirements
Postgraduate qualification (MBA or equivalent) is an advantage.
Technical Competencies:
Strong analytical, organisational and problem‑solving skills
Ability to structure unstructured problems and bring clarity to complex topics
High proficiency in MS Office (PowerPoint, Excel, Word) and SharePoint; familiarity with JIRA or similar tools is a plus.
Exposure to financial modelling, market analysis, reporting or performance dashboards
Behavioural Competencies:
Customer Focus
Results Orientation
Business Awareness
Curious & Creative
Sense of Urgency
Adaptability & Flexibility
Builds Relationships
Empowerment
Problem Solving & Decision Making
Planning and Organizing
Communication Skills
As much as we would be delighted to entertain all applicants, due to the high volumes of applications, only successful applicants will be contacted within 14 business days.
This job description is not all inclusive. Dubai Holding reserves the right to amend this job description at any time. Dubai Holding is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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